In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Watch this video session with BI expert Wayne Eckerson to learn the best practices aligning BI with your organization's business activities. 

What if HR executives could easily map and analyze their human capital in relation to the strategic priorities of the organization? View this brief video to learn how to leverage software that can help you to re-deploy your workforce to better align it your strategic objectives. 

<p>This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.</p> 

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

<p>Before you can get started with your private cloud project, you must first virtualize and consolidate your application environment. This case study discusses how one company navigated the virtualization and cloud processes and describes the architecture that assisted them in the process.</p> 

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 

This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy. 

<p>Check out this video today for a breakdown of cloud and tape-based backups, and discover the role each should play in today's data-driven IT.</p> 

Read this brief case study to learn how Aetna, one of the largest health insurers,  provided a development opportunity to employees seeking to strengthen individual and organizational skills in areas of strategic business goals. 

Cloud technologies are reshaping IT – and that means big changes for CIOs. IT leaders are now expected to lead the transformation to virtual environments, with a focus on shared services models. This Innovator Series provides strategies for CIOs looking to convince their business counterparts of the value of a solid cloud computing initiative. 

This brief video looks at how The New York Philharmonic utilized Alfresco's content management software to provide universal access to their vast archives of historical music.