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Austin Energy – Implementing Effective BI and Data Warehousing in Weeks by Infobright, Inc. November 16, 2010 - (Free Research) This case study looks at how an Austin, TX energy company, Austin Energy, has incorporated business intelligence (BI) best practices to achieve effective data warehousing in a matter of weeks.  (CASE STUDY) READ ABSTRACT |

Aligning Application Infrastructure with Business through SOA Delivery by F5 Networks March 2007 - (Free Research) A successful SOA implementation relies as much on the flexibility of your network as it does the services which will be delivered on it. This white paper explores the unique challenges when implementing a service oriented architecture.  (WHITE PAPER) READ ABSTRACT |

Requirements Definition as the Foundation for Effective Software Delivery by IBM March 2009 - (Free Research) This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas.  (WHITE PAPER) READ ABSTRACT |

Staying Aloft in Tough Times: Why Smart, Innovative Businesses are Turning to Cloud Computing by IBM April 2009 - (Free Research) As IT budgets continue to be stretched, cloud computing is enabling CIOs to do more with less. Virtualization, standardization and other fundamental features of cloud computing are lowering the cost of IT, simplifying IT service management and accelerating service delivery.  (WHITE PAPER) READ ABSTRACT |

Integrated Service Management: Visibility. Control. Automation. by IBM December 2010 - (Free Research) With Integrated Service Management, organizations gain visibility, control and automation across organizational and infrastructure boundaries, making it possible to have an end-to-end view of a business service, effectively manage risk and compliance, and fundamentally change the economics of service delivery—all in support of business objectives.  (BROCHURE) READ ABSTRACT |

The Invisible Thread: Driving Innovation through Software in Smart Products by IBM May 2010 - (Free Research) Get the help your organization needs to link product paths into an intelligent whole, using software as the invisible thread to make it happen. This white paper examines software delivery for smart products, plus strategies for turning software development evolution into a business practice, and more.  (WHITE PAPER) READ ABSTRACT |

Boost IT Visibility & Value with Service Catalog by ServiceNow November 2012 - (Free Research) "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies. December 2011 - (Free Research) Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.  (WHITE PAPER) READ ABSTRACT |

A New Model for Healthcare Transformation by Dell, Inc. June 2012 - (Free Research) This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.  (WHITE PAPER)

Building Your Business Case for Best-Practice IT Services Delivery by Oracle Corporation June 2009 - (Free Research) Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.  (WHITE PAPER) READ ABSTRACT |

Making Continuous Delivery and DevOps a Reality, a Customer Case Study by Electric Cloud September 2012 - (Free Research) Watch this case study webcast to learn how FamilySearch reduced its application development-to-delivery time, automated its entire development cycle, and more.  (WEBCAST) READ ABSTRACT |

Orica ChemNet Mobilizes Vehicle Scheduling & Proof of Delivery by Kony May 2013 - (Free Research) This brief case study explores how Orica Chemnet, a manufacturer and supplier of industrial and specialty chemicals, improved business processes by implementing an integrated vehicle scheduling and delivery confirmation system.  (CASE STUDY) READ ABSTRACT |

Case Study: Noble by Intermec February 2013 - (Free Research) Read this case study to discover how Noble implemented a new technology for improved signature capture and better shipping, receiving, and scanning capabilities. Find out how they were able to improve delivery success rate from 80 percent to 95 percent.  (WHITE PAPER) READ ABSTRACT |

Government Insights White Paper: Collaborative Case Management - Improving Service Delivery through Connected Government by EMC Corporation April 2008 - (Free Research) In this white paper, IDC Government Insights discusses global trends toward better citizen service and provides an overview of collaborative case management.  (WHITE PAPER) READ ABSTRACT |

Blue Coat: The Technology Leader in Application Delivery Networking by BlueCoat June 2009 - (Free Research) Check out this comprehensive microsite to view white papers, videos, press releases, case studies, and webcasts highlighting Blue Coat's application delivery networking solutions.  (MICROSITE)

Whitepaper: Balancing the Outsourcing Equation by Blueprint Software Systems Inc. April 2013 - (Free Research) This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management.  (WHITE PAPER) READ ABSTRACT |

Case Study: Digital Archiving Promotes Sustainability and Improved Service Delivery for the London Borough of Islington by Xerox DocuShare May 2008 - (Free Research) Learn how visionary IT management helped this local government deliver financial, environmental and social benefits to the community and save hundreds of thousands of Pounds in its first year using Xerox DocuShare.  (CASE STUDY) READ ABSTRACT |

Private Cloud Use Cases and Requirements by Platform Computing Corporation September 2010 - (Free Research) This white paper examines the requirements of successful private cloud initiatives and discusses how many organizations are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with private cloud management software.  (WHITE PAPER) READ ABSTRACT |

Case Study - Depository Trust and Clearing Group by Riverbed Technology, Inc. May 2011 - (Free Research) The Depository Trust and Clearing Corporation needed greater visibility into how disparate network systems were working together. In this case study, learn how they were able to achieve end-to-end application visibility and gain strategic tips for your own business.  (CASE STUDY) READ ABSTRACT |

Enterprise Application Delivery: No User Left Behind by BlueCoat January 2007 - (Free Research) Blue Coat ProxyClient extends Blue Coat's visionary application delivery infrastructure to include all of these use cases - from any network, any device, and to any application - keeping users productive wherever the business takes them.  (WHITE PAPER) READ ABSTRACT |

Case Study - International Herald Tribune by Riverbed Technology, Inc. May 2011 - (Free Research) In this case study, learn how International Herald Tribune (IHT) was able to gain insight into their WAN traffic and a true end-to-end view of the application delivery path from servers to desktops using Riverbed Cascade™.  (CASE STUDY) READ ABSTRACT |

Automating High Volume Delivery of financial Document and Reducing Costs with Fax Over IP (FoIP) by OpenText October 2010 - (Free Research) This case study explains how Graydon turned to Open Text to replace their manual and outdated methods with automated fax over IP. Read on to learn how Graydon implemented Open Text Fax Server, RightFax Edition. Continue reading to learn more about the benefits they experienced by switching to Open Text.  (CASE STUDY) READ ABSTRACT |

AQS, Inc. Major Software Delivery Lifecycle Improvements at AQS, Inc. with StarTeam by Micro Focus May 2012 - (Free Research) When software company AQS, Inc. needed to build consistency in their source code management and automate change processes they leveraged a change and configuration management system. Read this case study to learn the benefits they were able to achieve.  (CASE STUDY) READ ABSTRACT |

Case Study: A Major European Development Bank Turns to HyTrust to Virtualize its IT Infrastructure and Enable Secure, Efficient Delivery of Services by HyTrust July 2011 - (Free Research) With a data center structured on aging legacy systems, IT administrators at the Development Bank soon realized that server virtualization, was the key to supporting the bank's long-term goals. Access this exclusive resource for a case study of the Development Bank's implementation of the HyTrust Appliance alongside their virtualization deployment.  (CASE STUDY) READ ABSTRACT |

Strategies for Boosting Website Performance by Limelight Networks, Inc. April 2010 - (Free Research) Join Limelight Networks VP of Strategic Alliances, Adam Wray, Senior Product Manager, Ken Iversen, and Integration Consultant Lead, Derek Boonstra as they discuss key strategies for cost-effectively boosting site performance without compromising on user experience.  (WEBCAST) READ ABSTRACT |

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