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1 - 25 of 481 | Next Page

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)
With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 
(CASE STUDY) READ ABSTRACT |

Case Study: Sling Media - A Better Customer Experience with Integrated Support by LogMeIn, Inc.

January 20, 2012 - (Free Research)
Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery. 
(CASE STUDY) READ ABSTRACT |

Case Study: Fluid Data Finds a Home at WhereToLive.com by Dell Compellent

June 29, 2011 - (Free Research)
In the competitive realty market, where time is of the essence, high availability and quick data recovery can be the difference between a cold listing and a closing. WhereToLive.com needed a solution that flexible and easy to use to revitalize the company's storage infrastructure. Read this Case Study to learn how they did it. 
(CASE STUDY) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation

December 16, 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 
(CASE STUDY) READ ABSTRACT |

Case Study: For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

January 24, 2012 - (Free Research)
Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs. 
(CASE STUDY) READ ABSTRACT |

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 2008 - (Free Research)
This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business. 
(WHITE PAPER) READ ABSTRACT |

Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc.

July 2011 - (Free Research)
Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience. 
(CASE STUDY) READ ABSTRACT |

Car Dealer Saves 70% in Data Backup and Recovery Costs by Autonomy, an HP company (E-mail this company)

January 2012 - (Free Research)
This case study outlines the journey from a physical to a virtual data center, and explores the full array of benefits one company realized after deploying several new virtualization technologies. In this case study you'll learn about the tech specs of these technologies, and learn how your organization can benefit from a similar design. 
(CASE STUDY) READ ABSTRACT |

Grocer Moves Shopping to the Palm of Customers’ Hands by SAP America, Inc.

December 2011 - (Free Research)
Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems. 
(CASE STUDY) READ ABSTRACT |

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc.

January 2011 - (Free Research)
Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth. 
(CASE STUDY) READ ABSTRACT |

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG, an IBM Company

April 2008 - (Free Research)
This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS. 
(WHITE PAPER) READ ABSTRACT |

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit by BlackBerry

September 2011 - (Free Research)
Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications. 
(CASE STUDY) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)

The Business Case for RDP Acceleration by Ericom Software

March 2010 - (Free Research)
Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures. 
(WHITE PAPER) READ ABSTRACT |

HP & CHICO'S - Customer Case Study by HP and Intel

February 2012 - (Free Research)
Today’s evolving business models, emerging technologies and the changing workforce are key trends looking to mission critical environments to provide a backbone. This exclusive webcast explains how a centralized platform can integrate your servers, storage, networks and facilities. 
(WEBCAST) READ ABSTRACT |

Integrating NOSQL Data Sources with Data Virtualization by Composite Software

March 2011 - (Free Research)
NOSQL data stores are proliferating as a means of supporting web-scale data. There are a wide variety of NOSQL systems, each with their own set of use-cases and advantages. This paper describes the primary NOSQL data sources in the market today and how to integrate them with other sources using the Composite Data Virtualization Platform. 
(WHITE PAPER) READ ABSTRACT |

Norman Regional Health System: ROI Case Study by Intel and HP

September 2011 - (Free Research)
Norman Regional Health System improves reliability, reduces costs, improves patient care and gains $6.1M in benefits with an HP and Meditech solution.  
(WHITE PAPER) READ ABSTRACT |

Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent

July 2011 - (Free Research)
Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents. 
(CASE STUDY) READ ABSTRACT |

Interactive Guide to Customer Experience Management by Tealeaf

January 2011 - (Free Research)
In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. 
(INFORMATION CENTER) READ ABSTRACT |

IDC Customer Spotlight - Comcast Reaps the Benefits of Integrated HR and Talent from SAP by SAP America, Inc.

July 2011 - (Free Research)
This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs. 
(ANALYST BRIEF) READ ABSTRACT |

Case Study: Leading Refrigeration Manufacturer Adds File Locking to Microsoft DFS Replication by Peer Software

January 2012 - (Free Research)
Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection. 
(CASE STUDY) READ ABSTRACT |

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited

January 2012 - (Free Research)
This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source. 
(CASE STUDY) READ ABSTRACT |

CIO Survey Reveals Top Application Performance Management Strategies by CA Technologies.

June 2011 - (Free Research)
In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 481 | Next Page

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