The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company) December 31, 2011 - (Free Research) Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities.  (CASE STUDY) READ ABSTRACT |

Case Study - System One by Webroot May 17, 2013 - (Free Research) This brief case study demonstrates how System One Services, a provider of technical outsourcing solutions for clients in the energy, discovered an endpoint protection system that enhanced mobile user protection and reduced network bandwidth while providing vastly improved endpoint security.  (CASE STUDY) READ ABSTRACT |

Enhancing Business Process Management with Business Rules by FICO May 25, 2010 - (Free Research) While a business process management system can save time and cut costs by governing process, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM.  (WHITE PAPER) READ ABSTRACT |

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Company September 30, 2009 - (Free Research) Spain's La Caixa bank wanted to expand into international markets, but reaching new customers meant amping up its customer service experience. Read this brief case study to discover how La Caixa chose a contact center outsourcing service to improve its customer experience management, boost its competitive position, and ultimately drive growth.  (CASE STUDY) READ ABSTRACT |

Technical Case Study: How Revlon IT harnessed big data with a private cloud by NetApp April 12, 2013 - (Free Research) This case study describes how NetApp transformed Revlon IT by building a private cloud and putting in place a global master data structure.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 19, 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE)

Case Study: London Life Insurance by Pitney Bowes Business Insight July 02, 2010 - (Free Research) London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.  (CASE STUDY) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com January 19, 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com February 19, 2013 - (Free Research) In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now.  (EZINE) READ ABSTRACT |

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com November 21, 2012 - (Free Research) This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.    (CASE STUDY) READ ABSTRACT |

Case Study: Northern Trust Turns To Google For More Accurate and Relevant Search by Google Search Appliance November 29, 2010 - (Free Research) In order to ensure regulatory compliance, Northern Trust's IT department needed a better tool to help employees quickly find the latest forms and information. Using the Google Search Appliance, OneBox and User-Added Results, Northern Trust increased both the accuracy and relevance of all intranet searches. Read this case study.  (CASE STUDY) READ ABSTRACT |

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs by Hewlett-Packard Limited January 05, 2012 - (Free Research) Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.  (CASE STUDY) READ ABSTRACT |

Case Study: Audi-Volkswagen Middle East Improves Procurement Control by Kofax, Inc. February 22, 2013 - (Free Research) This white paper demonstrates how Audi-Volkswagen Middle East found a user-friendly, easy-to-use BPM system that did not require high levels of technical expertise from in-house staff. The solution they chose was able to meet their "no-coding" requirement while enhancing the performance of their existing IT systems.  (CASE STUDY) READ ABSTRACT |

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com December 21, 2010 - (Free Research) Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 16, 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Case Study: HyTrust Helps a Regional Nature and Science Museum Gain the Benefits of Virtualization by HyTrust July 01, 2011 - (Free Research) With a series of servers that must comply with all the PCI standards, a regional museum needed a tool that assisted with securing and documenting PCI compliance. Access this resource for a case study of the museum's implementation of the HyTrust Appliance and reduced the burden of PCI compliance.  (CASE STUDY) READ ABSTRACT |

Case Study: Henderson Global Investors Bolsters Microsoft SharePoint Adoption with DocAve by AvePoint, Inc. August 01, 2011 - (Free Research) This case study details the efforts of Henderson Global Investors, an asset management firm, to improve their SharePoint-based content management, backup and administrative functions using AvePoint's DocAve Software Platform.  (CASE STUDY) READ ABSTRACT |

Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc. August 01, 2011 - (Free Research) This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data.  (CASE STUDY) READ ABSTRACT |

Case Study: Fortune 100 Insurance Company and Security Weaver by Security Weaver November 08, 2010 - (Free Research) For the VP of Financial Systems for a Fortune 100 Insurance Company, the decision to implement an SAP compliance and reporting solution was initiated as a result of SOX. Now that the Security Weaver solution has been in place for about two years, the VP is convinced that the decision to go with this solution was the best choice for his company.  (CASE STUDY) READ ABSTRACT |

Case Study: HyTrust Enables University of California, Berkeley, to Cost-Effectively Enhance and Secure Its Virtualization Capabilities by HyTrust July 01, 2011 - (Free Research) With over 30 different divisions, including 350 different academic programs, the pressures on UC Berkeley's data center are phenomenal. This resource, a case study of UC Berkeley's implementation of the HyTrust Appliance, reveals how IT administrators have truly maximized the potential of the virtualized environment.  (CASE STUDY) READ ABSTRACT |

Case Study: Technology solutions from HP Enterprise Services drive continued success of Everest Funeral Planning by Hewlett-Packard Limited May 31, 2012 - (Free Research) Read this white paper to learn how one organisation designed a solution platform that leverages the latest in technology advances in order to build an innovative, technology-enabled business model. Discover how they transformed an industry through vision and technology.  (WHITE PAPER) READ ABSTRACT |

ROI Case Study: Intacct Emergent Game Technologies by Intacct Corporation March 22, 2010 - (Free Research) Emergent needed an accounting application that would enable it to reconcile multiple currencies across its multiple subsidiaries, reduce manual data entry and monthly consolidation processes, and streamline revenue management. Continue reading to learn how Emergent chose Intacct for the financial management solution.  (CASE STUDY) READ ABSTRACT |

Case Study: Physician Organization Secures VMware Virtualized Environment with Trend Micro Deep Security  by Trend Micro October 26, 2009 - (Free Research) This case study illustrates how a physicians' organization providing medical management services to 1,500 members was able to introduce Trend Micro's Deep Security solution and achieve increased security, increased flexibility, reduced costs, streamlined administration, and easy scalability.  (CASE STUDY) READ ABSTRACT |

Case Study: First Trade Union Bank Adds Vault for LAN-Speed Restores and Robust Replication by i365, makers of Evault June 30, 2009 - (Free Research) Despite the economic downturn, First Trade Union Bank is continuing to grow... this case study examines the data center challenges the bank faced in the midst of this growth and show's how by working with i365, they were able to create faster backups/restores, in some cases reduce RTO's by up to 98%, enhance DR and protect their virtual servers.  (CASE STUDY) READ ABSTRACT |

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