The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Dell Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Dell Software.

North Shore Credit Union banks on hosted HP Converged Infrastructure to speed innovation by HP & Intel® September 30, 2012 - (Free Research) In this case study, you'll discover the North Shore Credit Union, a North Vancouver, British Columbia bank that services 40,000 clients with over 300 employees in 12 branches around the Vancouver area – and its successful efforts to provide an easily scalable, secure, and flexible infrastructure for developing and testing new client solutions.  (CASE STUDY) READ ABSTRACT |

North Shore Credit Union banks on hosted HP Converged Infrastructure to speed innovationNorth by HP & Intel® August 22, 2012 - (Free Research) Access this case study to learn how one credit union was able to provide an easily scalable, secure and flexible infrastructure for developing and testing new client solutions. Read on to discover how your organization can used converged infrastructure and a private cloud option to improve uptime, meet audit requirements and more.    (WHITE PAPER) READ ABSTRACT |

Navy Federal Credit Union becomes trusted advisor with Infor by Infor December 31, 2012 - (Free Research) Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.  (CASE STUDY) READ ABSTRACT |

Video: Using PCI for PII Case Study with WestJet airlines by Intel March 21, 2013 - (Free Research) In this on-demand webinar WestJet presents a case study that will ground us in fundamental PCI DSS practices. Intel also presents how a drop-in gateway proxy design pattern can be used to solve PCI & PII scope reduction and ensure consistent security for APIs.  (WEBCAST) READ ABSTRACT |

American Eagle FCU Case Study by Emerson Network Power July 07, 2009 - (Free Research) Learn how Emerson Network Power and its Liebert power and cooling technologies helped American Eagle Federal Credit Union achieve higher availability of data and IT services and improved energy efficiency.  (CASE STUDY) READ ABSTRACT |

Success Story: 360 Federal Credit Union by Unitrends May 21, 2013 - (Free Research) This three-page paper discusses how 360 Federal Credit Union deployed a backup and disaster recovery solution which now provides them benefits such as, rapid, reliable, whole systems recoveries, dramatic cost savings, a unified solution for ease of use and management in a mixed environment and more.  (CASE STUDY) READ ABSTRACT |

Case Study: Campbell Union High School District Makes the Grade with Virtualization by Xiotech Corporation March 31, 2011 - (Free Research) As data growth across Campbell Union was escalating, it forced the IT team to make the decision to move to a VDI to increase performance for distance learning and student communications. Read on to see how a partnership with Xiotech and a selection of Citrix XenDesktop gave Campbell Union exactly what they were looking for in a VDI.  (CASE STUDY) READ ABSTRACT |

USF Federal Credit Union Establishes Airtight DR with EVault and Simpler-Webb by i365, makers of Evault June 2008 - (Free Research) Since implementing i365 InfoStage, things have gotten a lot easier -- and a lot more comfortable -- for USF FCU.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE)

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com November 2012 - (Free Research) This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.    (CASE STUDY) READ ABSTRACT |

Case Study: First Trade Union Bank Adds Vault for LAN-Speed Restores and Robust Replication by i365, makers of Evault June 2009 - (Free Research) Despite the economic downturn, First Trade Union Bank is continuing to grow... this case study examines the data center challenges the bank faced in the midst of this growth and show's how by working with i365, they were able to create faster backups/restores, in some cases reduce RTO's by up to 98%, enhance DR and protect their virtual servers.  (CASE STUDY) READ ABSTRACT |

IDC ExpertROI SPOTLIGHT - Using NetApp to Improve Storage Infrastructure Performance and Flexibility: A Case Study on TruWest Credit by NetApp April 2010 - (Free Research) This case study takes a look at TruWest Credit’s deployment of NetApp’s storage solution and examines the business value and benefits that were achieved.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated June 2009 - (Free Research) Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them.  (CASE STUDY) READ ABSTRACT |

Data Breach Case Study: Heartland Payment Systems by Sourcefire January 2009 - (Free Research) Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals.  (CASE STUDY) READ ABSTRACT |

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance by Linoma Software July 2008 - (Free Research) In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.  (CASE STUDY) READ ABSTRACT |

PCI compliance in the cloud: Can cloud service providers manage PCI? by Hewlett-Packard Company April 2013 - (Free Research) Outsourcing credit card processing has emerged as a sensible solution for staying compliant with Payment Card Industry (PCI) demands, as well as a great way to cost-effectively cut down on risk.Read this expert guide to learn how outsourcing can help make life easier with a number of benefits.  (EGUIDE) READ ABSTRACT |

Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Company August 2010 - (Free Research) This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now.  (WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact February 2009 - (Free Research) This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".  (WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions April 2008 - (Free Research) In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...  (WHITE PAPER) READ ABSTRACT |

POS System Fits Popular Retailer’s Needs for Real-time Visibility of Sales, Inventory Data Across the Business - Case Study by Microsoft December 2012 - (Free Research) Read this brief case study overview to learn how Nakajima USA, replaced its outdated, ineffective point of sale (POS) terminals with an intelligent new POS solution that has given the company faster, more secure credit transactions and a clearer picture of inventory levels across all of its stores.  (WHITE PAPER) READ ABSTRACT |

Data on Tap: Liquor Board’s New POS System Lets Information Flow - Case Study by Microsoft December 2012 - (Free Research) Read this case study to learn how the Montgomery County Department of Liquor chose one retail management system which has provided the department with significant reductions in staff and management hours spent reconciling errors and drastically improved its customer experience.  (CASE STUDY) READ ABSTRACT |

Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas by Help/Systems October 2009 - (Free Research) Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems.  (CASE STUDY) READ ABSTRACT |

CIO Decisions Ezine Volume 6: Managing for Efficiency and Effectiveness by CIO Decisions April 2009 - (Free Research) Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.  (EZINE)

VW Credit, Inc. Drives Better Backups with ExaGrid by ExaGrid Systems, Inc. August 2012 - (Free Research) Check out this brief case study today to explore one company's journey to better backups.  (WHITE PAPER) READ ABSTRACT |

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