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Top 10 Tips on Getting Started with Speech Analytics by Verint Systems April 2008 - (Free Research) By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.  (WHITE PAPER) READ ABSTRACT |

Network Performance Management Comes of Age by Riverbed Technology, Inc. April 2013 - (Free Research) Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges.  (WHITE PAPER) READ ABSTRACT |

Tripwire Log Center by Tripwire, Inc. February 2011 - (Free Research) A decade or more ago, logs of events recorded by firewalls, intrusion detection systems and other network devices were considered more of a nuisance than a help. There were too many of them, they weren’t easily collected, and there was no easy way to make sense of which were important.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software September 2008 - (Free Research) This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.  (WHITE PAPER) READ ABSTRACT |

Create a Smarter Storage Strategy by F5 Networks September 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.  (WHITE PAPER) READ ABSTRACT |

Incremental Updates vs. Full Reload Change Data Capture: Minutes vs. Hours by CONNX Solutions June 2008 - (Free Research) This white paper discusses the five different ways to move changed data, including a solution that can free up programming resources, save processing time and more.  (WHITE PAPER) READ ABSTRACT |

Tripwire Enterprise and Tripwire Log Center: Integrated for Unparalleled Security by Tripwire, Inc. February 2011 - (Free Research) Tools for monitoring and protecting the IT infrastructure have evolved into powerful, yet isolated, islands of defense. Because modern threats can take advantage of this isolation, IT security needs a single, comprehensive view of infrastructure security.  (DATA SHEET) READ ABSTRACT |

Taking a Bite Out of Network Performance Problems - Solution Brief by Riverbed Technology, Inc. December 2011 - (Free Research) Riverbed® Cascade® Pilot and Cascade Shark combine sophisticated, end-to-end monitoring with high-speed, high-fidelity packet capture and analysis to deliver comprehensive network performance monitoring and analysis. Download this insightful solution brief to learn more.  (WHITE PAPER) READ ABSTRACT |

Server Monitoring: Centralize and Win by TNT Software, Inc. August 2009 - (Free Research) One of the main limitations of native tools in a Windows OS is that it stores all of the event & performance logs information locally in each individual system. For an environment with multiple systems, this makes problem analysis much more challenging. This paper will discuss the importance of effective, centralized management solutions.  (WHITE PAPER) READ ABSTRACT |

Niksun NetDetectorLIVE Data Sheet by NIKSUN NetDetectorLive is a content and compliance monitoring appliance enabling companies to monitor content flowing in and out of their corporate networks.  (HARDWARE PRODUCT)

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc. August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Helping IT Gain Efficiencies and Reduce Costs - Microsoft System Center by Microsoft February 2010 - (Free Research) In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution.  (PRESENTATION TRANSCRIPT)

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.  (WHITE PAPER) READ ABSTRACT |

IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc. February 2012 - (Free Research) IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources.  (WHITE PAPER) READ ABSTRACT |

Tip-Guide: Demand-driven supply chain innovations center on analytics, mobile ID by SAP America, Inc. November 2011 - (Free Research) In this expert tip guide, readers will learn details around the recent advances in automatic identification and data capture (AIDC), especially item-level radio frequency identification (RFID) and smartphone-based social media and scanning applications for consumers, as well as new applications of supply chain analytics.  (EGUIDE) READ ABSTRACT |

EMC Forges Ahead in Document-Centric BPMS Analyst Report by EMC Corporation July 1967 - (Free Research) Process modeling and business activity monitoring (BAM) company gave EMC the tools it needed to fill out significant gaps in its BPM suite, and EMC has already done significant work to integrate the tools into its suite.  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave™: Business Process Management for Document Processes, Q3 2007 by EMC Corporation July 2007 - (Free Research) To see how the vendors stack up, Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria.  (WHITE PAPER) READ ABSTRACT |

Transaction-Centric vs. Infra-Centric APM by Quest Software, now a part of Dell July 2012 - (Free Research) How does your organization manage application performance – and how does it compare to other companies? In this Quest white paper, see how 400 worldwide organizations track web and application performance, how effective these approaches are and what they mean to your company  (WHITE PAPER) READ ABSTRACT |

Free Software – Solve Common LAN problems with Switch Port Monitor Utility by Fluke Networks October 2010 - (Free Research) For the majority of enterprises, the switch is the key network device, so visibility into the switch is necessary to thoroughly understand what’s actually happening on the network. Fluke Networks' free Switch Port Monitor software provides detailed information by port such as interface name, speed, status, packet activity and so much more.  (DOWNLOAD) READ ABSTRACT |

Akershus University Hospital: Safeguarding patient privacy with security information and event management by RSA, The Security Division of EMC May 2009 - (Free Research) Since 1995, a series of new European regulations have been introduced to protect the security and privacy of personal data held by corporations and public bodies, particularly concerning the logging of access to sensitive information. Read this case study to learn how RSA keeps Akerus University Hospital secure and compliant.  (CASE STUDY) READ ABSTRACT |

Video: PGA Volunteers by Intermec December 2012 - (Free Research) During PGA tournaments, accurate scoring relies on efficient data capturing technology.  Watch this short video to see how the PGA leveraged hand-held data capturing systems with the proper software in order to ensure their volunteers could collect the highest quality data during tournaments.  (VIDEO) READ ABSTRACT |

SEEBURGER Supply Chain Management (SCM) Monitor for SAP Achieving Real-Time Supply Chain Visibility with New SAP Best Practices by SEEBURGER May 2012 - (Free Research) Read this white paper to learn how, centralizing and intelligently automating supply chain monitoring within SAP, you can extend real-time B2B supply chain insight and problem-solving beyond the IT department to your business departments.  (WHITE PAPER) READ ABSTRACT |

Best Practices to Assure High Performance: Optimizing Web Applications in a Web 2.0 World by Gomez September 2009 - (Free Research) Faced with rising customer expectations and increasing competitive pressures, Website managers are applying new technologies. In this paper, Gomez will address why traditional “Web page” monitoring is insufficient, how new demands on client-side computing change the performance game, and what the return of the browser wars means for your business.  (WHITE PAPER) READ ABSTRACT |

Oracle VM Server for SPARC - Enabling a Flexible, Efficient IT Infrastructure by Oracle Corporation April 2010 - (Free Research) Enterprises need strategies and tools that help maximize the use of every compute asset and improve operational flexibility. This white paper highlights the advantages of using server virtualization to capture business value through an efficient, nimble IT architecture built on Oracle VM Server for SPARC (previously called Sun Logical Domains).  (WHITE PAPER) READ ABSTRACT |

Oracle VM Server for SPARC - Enabling a Flexible, Efficient IT Infrastructure by Oracle Corporation UK Ltd April 2010 - (Free Research) Enterprises need strategies and tools that help maximise the use of every compute asset and improve operational flexibility. This white paper highlights the advantages of using server virtualisation to capture business value through an efficient, nimble IT architecture built on Oracle VM Server for SPARC (previously called Sun Logical Domains).  (WHITE PAPER) READ ABSTRACT |

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