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Agility Meets Stability: Best Practices for Application Integration by IBM December 28, 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.  (WHITE PAPER) READ ABSTRACT |

The truth about software quality - a global benchmarking study by ComputerWeekly.com December 15, 2010 - (Free Research) This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability.  (WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT)

Five Things About Windows Server 2008 You Might Not Know by Global Knowledge June 01, 2009 - (Free Research) Here five things about Windows Server 2008 that are the less obvious, more esoteric, yet useful features or quirks. The following is a brief list of some things that I tend to assume that many people know, and I am constantly amazed by clients and students who really don't know them. How many do you already know?  (WHITE PAPER) READ ABSTRACT |

How White Papers Can Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company) October 2006 - (Free Research) In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves.  (ANALYST REPORT) READ ABSTRACT |

How White Papers Can Turbo-Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) In this upcoming Webcast, "How White Papers Can Turbo-Boost Your Lead Gen Campaigns", white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating white papers that attract prospects in droves. This Webcast is presented by KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

Seven best practices for building applications that meet business requirements by Hewlett-Packard Company September 2011 - (Free Research) How can IT organizations deliver applications that are more aligned with business needs, budgets, and schedules? This paper will explore best practices—both at the enterprise and project level—to capture and manage well-defined application requirements.  (WHITE PAPER) READ ABSTRACT |

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM March 2011 - (Free Research) Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions.  (CASE STUDY) READ ABSTRACT |

Retailing in a Social Media World by SAP America, Inc. March 2011 - (Free Research) Wondering how you can use social media channels to join the conversation with your customers? Find out how software solutions can help you capture and analyze massive amounts of social media data and prepare individualized responses while integrating with your business software through a unified IT architecture.  (WHITE PAPER) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Limited January 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.  (WHITE PAPER) READ ABSTRACT |

Stop throwing away marketing dollars, key steps for online customer retention by Tealeaf November 2010 - (Free Research) This webcast explains how without the right tools, organizations lack insight into why particular customers abandon or transactions fail, and the actionable data to be able to re-engage them. But with the right tools and strategies in place, companies can increase revenue and customer satisfaction at the same time.  (WEBCAST) READ ABSTRACT |

7 Best Practices for Speech Analytics by Autonomy, an HP company (E-mail this company) December 2011 - (Free Research) Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.  (WHITE PAPER) READ ABSTRACT |

Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge May 2009 - (Free Research) This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the business or enterprise.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Improving Business Performance through Customer Intimacy by IBM November 2010 - (Free Research) Business success today requires a new depth of customer insight. Read this white paper to learn five practical steps your companies can take to achieve customer intimacy and, by doing so, achieve breakaway performance.  (WHITE PAPER) READ ABSTRACT |

SOA Maturity Model: Guiding and Accelerating SOA Success by Oracle Corporation September 2008 - (Free Research) This paper outlines the Oracle SOA Maturity Model and explains how the model is used to accelerate SOA adoption by identifying specific capabilities that are either completely lacking or which are lagging with respect to the other capabilities necessary for successful SOA adoption.  (WHITE PAPER) READ ABSTRACT |

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware March 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.  (CASE STUDY) READ ABSTRACT |

Smart  Organisations by ComputerWeekly.com October 2011 - (Free Research) Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.  (WHITE PAPER) READ ABSTRACT |

Capturing The Potential Of Cloud -- How Cloud Drives Value In IT Enterprise by IBM May 2011 - (Free Research) Nearly all CEOs are adapting their business models to cope with IT infrastructure challenges, and cloud adoption can support these changing business dynamics.  (WHITE PAPER)

The Power of NAM-3 by Cisco Systems, Inc. January 2012 - (Free Research) Access today’s product overview to learn about the advantages of Cat6500 Series Cisco Prime NAM-3, a next-generation integrated service module.  (PRODUCT OVERVIEW) READ ABSTRACT |

Capturing the ICT Dividend by ComputerWeekly.com December 2011 - (Free Research) This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas.  (ANALYST REPORT) READ ABSTRACT |

Introspect: Leads the Market in Streamlined Capture, Review and Production of ESI for FRCP Compliance by ZANTAZ January 2008 - (Free Research) ZANTAZ Introspect offers the highest level of security for your organization's discoverable data.  (WHITE PAPER) READ ABSTRACT |

Rules Management Systems Drive Decisions by Red Hat September 2011 - (Free Research) This webcast, the exclusive first part in a two-part series which tackles the toughest pain points faced by decision-makers, features esteemed decision management expert James Taylor as he discusses the state of the business rules market and the potential for broader adoption of this powerful technology.  (WEBCAST) READ ABSTRACT |

Cisco Prime for Enterprise Introduction: New innovative network management strategy and product portfolio that will help you more effectively manage your wired and wireless networks and the services they deliver. by Cisco Systems, Inc. January 2012 - (Free Research) Managing your network is never without problems. Discover a solution that can simplify it.  (PRODUCT OVERVIEW) READ ABSTRACT |

How iPads Enter the Workforce by Citrix February 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.  (ANALYST REPORT) READ ABSTRACT |

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