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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies

May 12, 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow. 
(WHITE PAPER) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company

May 04, 2011 - (Free Research)
As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included. 
(WHITE PAPER) READ ABSTRACT |

SQL Anywhere: Industry-leading database management and data movement technologies built for frontline environments by Sybase, an SAP company

June 18, 2010 - (Free Research)
SQL Anywhere® is a comprehensive package providing data management and data movement technologies that enable the rapid development and deployment of database-powered applications. SQL Anywhere offers enterprise caliber databases that scale from 64-bit servers with thousands of users down to small handheld devices. 
(DATA SHEET) READ ABSTRACT |

Protecting Sensitive Data and Resources Throughout the Organization by CA (India) Technologies Pvt. Ltd

March 01, 2009 - (Free Research)
CA Data & Resource Protection is a family of solutions that provides a proactive approach to securing sensitive information and critical systems without impacting normal business and IT activities. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion by WebTrends (E-mail this company)

April 16, 2013 - (Free Research)
In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more. 
(WHITE PAPER) READ ABSTRACT |

Evaluating and Enhancing Green Practices with Cisco Catalyst Switching by Cisco Systems, Inc.

March 01, 2009 - (Free Research)
This document describes the Green Operations and Characteristics of the Cisco® Catalyst® Series Switches. These Cisco Catalyst switch families offer the latest technologies to enable organizations to meet the green requirements of today while providing flexible architectures to address the necessities of tomorrow. 
(WHITE PAPER) READ ABSTRACT |

Server and Application Protection - Behind the Lines by Trend Micro

February 01, 2009 - (Free Research)
For organizations evaluating the benefits of server and application protection systems and making a case for incorporating them into the IT infrastructure, Trend Micro recommends examining nine different areas of business interest. This white paper details these topics and examines Trend Micro server and application protection software. 
(WHITE PAPER) READ ABSTRACT |

Breakthrough Web/Mobile Technology: Kofax Best of Show Winner at FinovateAsia by Kofax, Inc.

April 02, 2014 - (Free Research)
View the following presentation video to reveal a smart capture and processing software solution that can generate real-time information from captured documents. Learn how this solution can provide an essential connection to systems of record, improve the customer experience, reduce operating costs, and more. 
(VIDEO) READ ABSTRACT |

Kofax Mobile Capture - Features and Benefits of Real-Time Mobile Engagement by Kofax, Inc.

October 07, 2013 - (Free Research)
In this video, learn about Kofax Mobile Capture, which allows you to take a photo, and that information is instantly inserted into the appropriate business process. Discover how this innovative technology ensures the highest quality faster and at a lower cost, and extracts more valuable data so customer engagement is also enhanced. 
(WEBCAST) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies

September 2008 - (Free Research)
Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc.

January 2006 - (Free Research)
Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships. 
(WHITE PAPER) READ ABSTRACT |

Distributed Data Capture: Reducing the Cost of Remote Business Processes by Kofax, Inc.

March 2011 - (Free Research)
In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process. 
(WHITE PAPER) READ ABSTRACT |

8 Seconds to Capture Attention: Silverpop's Landing Page Report by Silverpop Systems Inc.

August 2008 - (Free Research)
It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent. 
(WHITE PAPER) READ ABSTRACT |

Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems

August 2008 - (Free Research)
This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels... 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Retail Space Planning and Optimization by FICO

March 2011 - (Free Research)
Realize significant improvements in your space planning decisions and minimize the manual effort required to create planograms. FICO gives you the right set of technology to make much more precise macro and micro store layout decisions that meet your unique business objectives. Read more to find out how. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.

April 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented. 
(WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

Capturing Value from Patient-Centered Care by IBM

November 2011 - (Free Research)
This white paper examines the leading practices employed by healthcare systems worldwide and proposes a patient-centered care approach for IT investment that combines a series of capabilities to improve quality care, reduce operating costs and optimize revenue. 
(WHITE PAPER)

Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel

May 2011 - (Free Research)
A number of factors are driving financial institutions to re-evaluate their payment methods.  These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Power Up Your Gaming Analytics in Days by Treasure Data (E-mail this company)

January 2014 - (Free Research)
This brief resource examines how many industries, like the video gaming industry, can use big data analytics to capture and analyze customer behavioral data in order to respond to customer demands and deliver better experiences. 
(WHITE PAPER) READ ABSTRACT |

Customer Analytics for Dummies by IBM

August 2013 - (Free Research)
Customer analytics can help you distinguish your business from the competition. With the power of predictive analytics, capturing and aligning disparate data, you can put the power of your data into action. View this resource to get more information on the concepts for getting started with customer analytics. 
(WHITE PAPER) READ ABSTRACT |

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