Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies May 12, 2009 - (Free Research) Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.  (WHITE PAPER) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company May 04, 2011 - (Free Research) As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.  (WHITE PAPER) READ ABSTRACT |

Making confident decisions with the full spectrum of analysis capabilities by IBM August 15, 2012 - (Free Research) Accurate decision making from trusted data is key in ensuring your organization's success. Read this paper to learn how to maximize the full spectrum of BI analytical capabilities available today. From analytical reporting to trending to what-if analysis to predictive modeling, learn how to support complex analytical needs of your company's users.  (WHITE PAPER) READ ABSTRACT |

SQL Anywhere: Industry-leading database management and data movement technologies built for frontline environments by Sybase, an SAP company June 18, 2010 - (Free Research) SQL Anywhere® is a comprehensive package providing data management and data movement technologies that enable the rapid development and deployment of database-powered applications. SQL Anywhere offers enterprise caliber databases that scale from 64-bit servers with thousands of users down to small handheld devices.  (DATA SHEET) READ ABSTRACT |

Data Center Projects: Establishing a Floor Plan by APC by Schneider Electric June 01, 2007 - (Free Research) A floor plan strongly affects the power density capability and electrical efficiency of a data center. This paper provides structured floor plan guidelines for defining room layouts and for establishing IT equipment layouts within existing rooms.  (WHITE PAPER) READ ABSTRACT |

Protecting Sensitive Data and Resources Throughout the Organization by CA (India) Technologies Pvt. Ltd March 01, 2009 - (Free Research) CA Data & Resource Protection is a family of solutions that provides a proactive approach to securing sensitive information and critical systems without impacting normal business and IT activities. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion by WebTrends (E-mail this company) April 16, 2013 - (Free Research) In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.  (WHITE PAPER) READ ABSTRACT |

Flash-Optimized Storage from the Ground Up by Nimble Storage October 26, 2012 - (Free Research) This product brief provides an overview of Nimble Storage arrays and describes software features and system requirements. See if this flash-optimized storage solution is right for your organization - click through to learn more.  (PRODUCT OVERVIEW) READ ABSTRACT |

Evaluating and Enhancing Green Practices with Cisco Catalyst Switching by Cisco Systems, Inc. March 01, 2009 - (Free Research) This document describes the Green Operations and Characteristics of the Cisco® Catalyst® Series Switches. These Cisco Catalyst switch families offer the latest technologies to enable organizations to meet the green requirements of today while providing flexible architectures to address the necessities of tomorrow.  (WHITE PAPER) READ ABSTRACT |

Podcast: How Your Hosting Provider Can Influence the Quality of Your User Experience by Macquarie Telecom Pty Limited (E-mail this company) June 04, 2013 - (Free Research) User experience depends largely on variables outside of your website design team's control. In particular, the hosting provider plays a large role. In this podcast, discover why a hosting provider can make or break a user's interaction with your online content, and how you can leverage the right host to ensure repeat customers and increase revenue.  (PODCAST) READ ABSTRACT |

Server and Application Protection - Behind the Lines by Trend Micro February 01, 2009 - (Free Research) For organizations evaluating the benefits of server and application protection systems and making a case for incorporating them into the IT infrastructure, Trend Micro recommends examining nine different areas of business interest. This white paper details these topics and examines Trend Micro server and application protection software.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Next Practices in Insurance: Driving Growth with Better Customer Engagement by Kofax, Inc. December 31, 2012 - (Free Research) This in-depth resource to discover how innovative insurers are adopting customer-centric practices, such as new capture-enabled technologies to automate and expedite claims processing and customer service. Find out how you can benefit from the adoption of capture technologies within your organisation.  (WHITE PAPER) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies September 2008 - (Free Research) Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions.  (WHITE PAPER) READ ABSTRACT |

e-Brief: Impact Insurance by Kofax, Inc. March 2013 - (Free Research) The insurance industry is facing the demand to support growth and profitability, increase focus on the customer, and develop new data capabilities to support regulatory demands and other business imperatives. This paper explores enterprise capture technologies to accelerate their information management and leverage the power of mobile and the web.  (WHITE PAPER) READ ABSTRACT |

Distributed Data Capture: Reducing the Cost of Remote Business Processes by Kofax, Inc. March 2011 - (Free Research) In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process.  (WHITE PAPER) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. January 2006 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

8 Seconds to Capture Attention: Silverpop's Landing Page Report by Silverpop Systems Inc. August 2008 - (Free Research) It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent.  (WHITE PAPER) READ ABSTRACT |

Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems August 2008 - (Free Research) This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels...  (WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

Accelerating Mortgage Origination: Transformation through Document Capture and Delivery by Kofax, Inc. March 2013 - (Free Research) This webcast demonstrates how progressive financial institutions are leveraging document capture technology to accelerate the mortgage origination process while enhancing customer service, reducing costs, improving data accuracy, and achieving process efficiencies.  (WEBCAST) READ ABSTRACT |

Retail Space Planning and Optimization by FICO March 2011 - (Free Research) Realize significant improvements in your space planning decisions and minimize the manual effort required to create planograms. FICO gives you the right set of technology to make much more precise macro and micro store layout decisions that meet your unique business objectives. Read more to find out how.  (WHITE PAPER) READ ABSTRACT |

How Smart Insurance Carriers are Turning Information Complexity into a Distinct Competitive Advantage by Kofax, Inc. March 2013 - (Free Research) This comprehensive webcast explores how advanced information capture and case management capabilities can address new market demands and create better engagements throughout the customer lifecycle.  (WEBCAST) READ ABSTRACT |

Fight data chaos with better business process automation. by Kofax, Inc. January 2013 - (Free Research) This helpful webcast explores  a technology that can capture incoming documents and information to automate downstream business processes quickly, efficiently and cost effectively, resulting in faster and more accurate customer transactions and improve customer service.  (VIDEO) READ ABSTRACT |

Learn how Kofax makes it easier to onboard new customers. by Kofax, Inc. August 2012 - (Free Research) Access this brief video to explore the benefits of a business process management technology that will enable you to onboard new customers more efficiently. Find out how you can benefit from advanced information capture, mobile technology and business process management technologies.  (VIDEO) READ ABSTRACT |

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