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Proactive Service Assurance for Mobile Data Services by InfoVista Corporation
February 26, 2009 - (Free Research)
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
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10 Cloud Storage Requirements from Marc Staimer by IBM
December 28, 2011 - (Free Research)
This E-Guide was designed to get the facts straight on cloud as it defines cloud storage and lists Chief Dragon Slayer of Dragon Slayer Consulting, Marc Staimer’s top cloud storage requirements. Also in this guide – discussion around the recent cloud washing phenomenon created by marketers and vendors.
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Fact or Fiction Security Survival Guide by Lumension
February 02, 2009 - (Free Research)
This guide serves as a good first step in preparing us from falling into the trap of security misconceptions and sets the record straight about each misconception that are most likely to encounter while talking to colleagues or vendors.
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Buckle Up (On the Road to IFRS) Straight Talk Book Series by Deloitte
July 29, 2009 - (Free Research)
The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map.
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Emergency Management Plans Made Easy & Practical by VMware, Inc.
January 25, 2013 - (Free Research)
Your DR plan covers immediate incident response, but does it address long-term post-crisis support? Learn about the key phases of an effective emergency management program - from prevention to resolution - by reading this exclusive SearchSMBStorage.com E-Guide.
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The Truth About Mobile BI: Five Common Myths Debunked by Information Builders
December 01, 2011 - (Free Research)
Mobile computing is taking over the technology industry, but what about the business intelligence (BI) behind these tools? This paper discusses the myths of mobile BI's complexity as well as why your organization should be using mobile BI to benefit its success.
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Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG)
June 07, 2010 - (Free Research)
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.
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Get the Straight Story on Ethernet Fabrics by Brocade
September 06, 2011 - (Free Research)
Every new IT technology offers many opportunities, but also brings along its own challenges. Access this brief video to discover why Ethernet is no different, and why you must adapt and learn the ins and outs of the technology before gaining the benefits.
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On-demand Webinar- Straight Talk on New PCI Tokenization Guidelines with QSA Expert by Intel
February 23, 2012 - (Free Research)
With the August 2011 PCI Standards Council update, internal tokenization has gained momentum as the lowest impact solution that large merchants can implement to achieve PCI compliance for stored cardholder data. In this session, independent expert Walter Conway discusses best practices for solution selection and implementation.
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Analyst's take: Managing IT in an economic downturn by ComputerWeekly.com
March 04, 2011 - (Free Research)
As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects. This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return.
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Post-Migration Best Practices: Exchange Environment Operation by Quest Software, now a part of Dell
April 11, 2011 - (Free Research)
In this Quest white paper, discover best practices - straight from Industry experts Nelson Ruest and Danielle Ruest - to help you have a successful post-migration operation. Learn why you MUST have the same level of post-migration planning that you had for pre-migration, and discover four key aspects of post-migration management you must know.
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PlateSpin Forge®: Plug In and Protect Server Workload by Novell, Inc.
October 01, 2009 - (Free Research)
In the event of downtime, workloads can be rapidly powered on in the PlateSpin Forge recovery environment and continue to run as normal until the production environment is restored. PlateSpin Forge® ships with everything you need to begin protecting your servers straight out-of-the-box.
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IBM Business Process Manager -- Powerfully Simple by IBM
July 07, 2011 - (Free Research)
IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
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Objects, Databases and the Myth of Serialization by Versant Corp.
August 10, 2010 - (Free Research)
Authors quite commonly, and incorrectly, refer to the process of serialization as part of what is happening when an object database stores an object or object graph. This white paper debunks that misperception, and sets the record straight about the efficiency of object databases as brought about by the avoidance of serialization.
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Apply the power of CRM to build customer loyalty by Infor CRM
February 07, 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies.
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Quest MessageStats™ by Quest Software, now a part of Dell
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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