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Retail Website Performance- Consumer Reaction to a Poor Online Shopping Experience by Akamai Technologies March 2008 - (Free Research) Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations.  (WHITE PAPER) READ ABSTRACT |

Mobile Optimization – It’s Now or Never by AT&T Corp September 2011 - (Free Research) Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience.  (WHITE PAPER)

E-commerce and Consumer Retailing: Risks and Benefits by ISACA December 2010 - (Free Research) ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges.  (WHITE PAPER) READ ABSTRACT |

European cross-border e-commerce by ComputerWeekly.com January 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.  (IT BRIEFING) READ ABSTRACT |

Akamai Shields Leading Retailer from Ddos Attacks During Critical Holiday Shopping Period - and Protects $10 Million in Revenues by Akamai Technologies April 2012 - (Free Research) In this case study, learn how one online retailer was able to maintain online operations and protect $10 million in revenue by implementing Akamai’s DDoS Defender Security Solution and utilizing Akamai Intelligent Platform to deflect and reflect malicious attacks.  (CASE STUDY) READ ABSTRACT |

10 Performance Management Best Practices by Gomez April 2008 - (Free Research) This white paper examines performance practices that represent the best chance for any organization-regardless of its size and market presence-to gain alignment and win more than its fair share of the online market opportunity.  (WHITE PAPER) READ ABSTRACT |

Online Video: The New Merchandising by Akamai Technologies September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.  (WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez August 2009 - (Free Research) Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.  (WHITE PAPER) READ ABSTRACT |

Staples Case Study by IBM September 2011 - (Free Research) Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.  (EZINE) READ ABSTRACT |

Secrets to Shrinking Your Storage for VMware by NetApp December 2008 - (Free Research) VMware has drastically increased storage capacity requirements, but deduplication functionality can help reverse this effect. Read this white paper to learn how real IT shops have managed to achieve space capacity savings in the virtualized data center.  (WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.  (WHITE PAPER) READ ABSTRACT |

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online by VeriSign EMEA February 2011 - (Free Research) If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.  (WHITE PAPER) READ ABSTRACT |

Industrializing IT Service Delivery by Hewlett-Packard Limited September 2011 - (Free Research) This paper introduces the next model of application development and maintenance: The Industrialised Delivery System (IDS). Access this resource to learn about IDS, other delivery models and systems, and find five criteria for IT shops to successfully deliver on solutions today.  (WHITE PAPER) READ ABSTRACT |

IBV Study: Capitalizing on the Power of the Smarter Consumer by IBM February 2011 - (Free Research) Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.  (WHITE PAPER) READ ABSTRACT |

FAQ Guide: Regulatory Compliance Issues Drive Some IT Shops to Data Archive Appliances by IBM September 2011 - (Free Research) Check out this SearchStorage.com FAQ guide to learn about the latest developments and the evolution of data archiving technology, the key characteristics of different appliances and more.  (EGUIDE) READ ABSTRACT |

Storage Magazine September 2009: The Lowdown on Solid-State Storage by SearchStorage.com September 2009 - (Free Research) Storage Magazine Online September 2009 features a cover story updating the speedy evolution of Solid-State Storage – and what factors are transforming this technology from a niche to standard practice for storage shops.  (EZINE)

Maximize Technology ROI Through Better Operations Management by GlassHouse Technologies (UK) Ltd. September 2010 - (Free Research) Technology upgrades are a constant in any IT environment, often driven by the need for more capacity or a platform’s end of life. Over the past few years, IT shops have been upgrading to improve their return on investment (ROI) as well. Read this white paper to learn about new ways to maximize technology ROI through better operations management.  (WHITE PAPER) READ ABSTRACT |

Lumension Endpoint Management and Security Suite by Lumension September 2010 - (Free Research) A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority.  (TRIAL SOFTWARE)

Marketing in the 4th Dimension: 4 Keys to Personalizing the Web Experience by Unica Corporation - An IBM Company May 2011 - (Free Research) In this brief paper you’ll discover the 4 key dimensions to personalized Web marketing and learn real-life successes of enterprises that have made the personalized Web a core part of their growth strategies. Deliver greater value for your customers and your company through a centralized interactive marketing platform.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Targets with Service Catalog by ServiceNow April 2013 - (Free Research) Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.  (WEBCAST) READ ABSTRACT |

SSL 101: A Guide to Fundamental Web Site Security by GeoTrust, Inc. December 2011 - (Free Research) Discover why Secure Sockets Layer (SSL) technology is the backbone of your web security strategy as you explore what it does, how it work, and how it can help you build credibility online.  (WHITE PAPER) READ ABSTRACT |

Twynham School Relies on DocAve® to Protect Valuable SharePoint Data by AvePoint, Inc. February 2010 - (Free Research) Southwest England's Twynham Comprehensive School used AvePoint's DocAve Backup and Restore to provide reliable, granular, and full-fidelity backup and recovery capabilities to protect their over 50GB of data and hundreds of sites stored on its MOSS environment.  (CASE STUDY) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. May 2010 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.  (WHITE PAPER) READ ABSTRACT |

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value by IBM January 2011 - (Free Research) This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.  (WHITE PAPER) READ ABSTRACT |

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