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1 - 25 of 489 | Next Page

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)

ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing Cost Structures for IBM XIV and EMC VMAX Systems by IBM
July 20, 2009 - (Free Research)
New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight
June 2008 - (Free Research)
For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 
(WHITE PAPER) READ ABSTRACT |

Banorte: Security and Availability with Oracle Middleware and Oracle Sun M9000 by Oracle Corporation
April 2012 - (Free Research)
This video features a Mexican financial group that needed to find a robust, optimal, and scalable infrastructure that could support all of their applications. Watch now and learn how they leveraged Oracle Middleware and Sun systems to achieve their goal. 
(VIDEOCAST) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 2012 - (Free Research)
<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 
(WHITE PAPER) READ ABSTRACT |

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 2012 - (Free Research)
Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly. 
(WHITE PAPER) READ ABSTRACT |

Powering the Cloud: Optimizing Data Center and Cloud Operations in an Energy Constrained World White Paper by CA Technologies.
November 2011 - (Free Research)
<p>Discover why data center power consumption has become a driving force behind operational and investment decisions. Gain insight into cloud and IT service providers need for a data center power management solution – one that enables IT to attain a holistic view of demand and consumption at a device, circuit, and phase level.</p> 
(WHITE PAPER) READ ABSTRACT |

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 2012 - (Free Research)
<p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p> 
(WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM
February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

Increasing EDA Throughput with New Intel Xeon Processor E5-2600 Product Family by Dell, Inc. and Intel
April 2012 - (Free Research)
<p>Purchasing new hardware may seem counterintuitive to reducing data center power costs. But server upgrades can enable significant energy savings. Learn about various hardware configurations and their key performance characteristics here.</p> 
(WHITE PAPER) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 2012 - (Free Research)
In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. 
(WHITE PAPER) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
(VIDEO) READ ABSTRACT |

The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 2010 - (Free Research)
This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 2011 - (Free Research)
This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more. 
(WHITE PAPER) READ ABSTRACT |

Priorities for Improving the Financial Close: Don't Forget about Reporting by IBM
October 2011 - (Free Research)
In this white paper, learn how the right financial consolidation solution can help you replace silos of inconsistent data with the information and analytic capabilities you need for actionable insight. 
(WHITE PAPER) READ ABSTRACT |

Counterparty Risk: Are We Leveraging Our Tools? by Sybase, an SAP company
February 2012 - (Free Research)
While current technologies and techniques allow for more sophisticated and effective approaches to counterparty risk management than those that fell short in 2008, there are still barriers to successful adoption that will require organizational changes. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Delivering Value with PeopleSoft Enterprise 9.1: Financial Management by Advent Global Solutions Inc.
October 2011 - (Free Research)
<p>Whether you are looking to upgrade your current PeopleSoft software or implementing for the first time, this white paper provides a clear description of the value added benefits you can expect to see from PeopleSoft Enterprise Financial management 9.1.</p> 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 489 | Next Page

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