Canadian Multi Customer South White Papers, Canadian Multi Customer South Software, Canadian Multi Customer South Research, Hardware and Services

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation

April 01, 2009 - (Free Research)

Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management.

(CASE STUDY)

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Standard Bank in South Africa by SAP America, Inc.

March 27, 2012 - (Free Research)

View this brief video to learn how SAP's mobile technology is helping Standard Bank, the largest bank in Africa, dramatically transform its banking services to better serve its customers.

(VIDEO)

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Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 24, 2012 - (Free Research)

Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.

(DEMO)

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The global state of the PMO: The IT perspective by ComputerWeekly.com

May 05, 2011 - (Free Research)

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Success Story: The New South Wales Fire Brigades by SUSE

March 27, 2012 - (Free Research)

In this resource, learn how one organization moved its SAP applications to a virtualized SUSE Linux Enterprise Server to improve the availability and performance of mission-critical services while significantly reducing infrastructure costs.

(WHITE PAPER)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Multi-Channel Digital Marketing: The New Era of Customer Engagement by OpenText

March 29, 2012 - (Free Research)

Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time.

(ANALYST REPORT)

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Setting a Precedent for Success: Turner Padget effectively eliminates unplanned downtime and cuts server footprint by 50% with Dell solutions and VMware by Dell and VMware

April 01, 2009 - (Free Research)

Turner Padget Graham & Laney, P.A., a Columbia, South Carolina-based law firm with five locations throughout the state sought to consolidate legacy servers, improve availability for remote users, boost storage capacity and implement a new disaster recovery DR/BC strategy. Read this case study to learn about their new Dell and VMware solutions.

(CASE STUDY)

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Mobile location-based services gaining ground by ComputerWeekly.com

November 24, 2010 - (Free Research)

From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing.

(WHITE PAPER)

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Leveraging Web Content Management for Improved Online Marketing by OpenText

April 05, 2012 - (Free Research)

This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.

(WEBCAST)

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The business benefits of switching to mobile TV by ComputerWeekly.com

November 22, 2010 - (Free Research)

Over the past two years, the mobile TV landscape has changed dramatically.

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Adapt your contact center for increased customer satisfaction by inContact

January 20, 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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Aberdeen Group: Business Value of Adapting Web Content for Mobile Devices (Sponsored by OpenText) by OpenText

January 02, 2012 - (Free Research)

This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.

(ANALYST REPORT)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor

January 06, 2012 - (Free Research)

This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.

December 14, 2011 - (Free Research)

Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.

(WHITE PAPER)

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Seven Reasons You Need Predictive Analytics Today by IBM

November 18, 2010 - (Free Research)

Read this white paper to uncover why predictive analytics is becoming a necessity for companies to gain and maintain an advantage. Read on to learn how predictive analytics enables people all across your business to gain more insight, make better decisions and take more decisive actions when they matter most.

(WHITE PAPER)

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The Future of Loyalty by SAP America, Inc.

December 31, 2011 - (Free Research)

Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.

(WHITE PAPER)

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Customer Testimonial eBook: Run Better with SAP In-Memory Appliance by SAP America, Inc.

August 31, 2011 - (Free Research)

SAP HANA is at the heart of SAP's renewal and is core to everything we are working on. It is a foundation to deliver real-time analytics and amazing new business applications, while dramatically simplifying our customers' IT landscapes. In these videos, customers describe, in their own words, the business impact of HANA.

(EBOOK)

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Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 01, 2009 - (Free Research)

In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment.

(WHITE PAPER)

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Leveraging a Unified Multi-Tiered Backup Design To Deliver a Stable Scalable Backup Infrastructure by Quantum Corporation

July 23, 2009 - (Free Research)

This DCIG report takes an in-depth look at Quantum’s DXi-Series and its ability solve today’s backup problems while putting in place a foundation for stable and sustainable growth. Access this report now to learn more.

(WHITE PAPER)

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