Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes. 

The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 

Read this white paper to learn how CA Content-Aware IAM solutions help protect customers in the physical world and similarly protect virtual environments by controlling identities, access, and information usage.  

Read this white paper to learn how to integrate the plant floor into your enterprise IT infrastructure to achieve more effective quality control with tips for evaluating your MES and best practices for creating tight MES-ERP integration. 

This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. 

<p>You need to maintain control over your data center as it expands, regardless of where it is physically located. This white paper describes a management tool that can assist you in this process by gathering real-time data, enhancing infrastructure efficiency, and more.</p> 

Challenges to control fixed assets include lack of accurate physical asset inventories and inadequate tools and resources to adapt to changing tax laws and methods. Read this white paper to learn best practices for managing fixed assets and how control will help you save time and money. 

Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems. 

In this Quest white paper, get the answers to your authentication questions to help make an informed decision when adopting two-factor authentication for your company. Be ready when two-factor authentication becomes the norm. Read this white paper today. 

This white paper highlights a centralized, efficient and effective risk mitigation solution for the health care industry. Within, discover how to implement the necessary controls to significantly reduce the potential compromise of sensitive patient information. 

By helping your data center more accurately visualize and control energy use, you'll reclaim facility capacity and optimize energy use en route to reducing costs for your organization. Read this white paper for the details. 

Dell and VMware have teamed up to integrate the infrastructure needed to implement private cloud computing. Together they have collaboratively developed a broad array of capabilities that administrators can utilize to protect data, streamline management and control costs. Check out this brief white paper to learn more. 

<p>Read this white paper to understand why it’s important for your organization to have requirements analysis to boost user satisfaction and ROI.</p>