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Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 24, 2012 - (Free Research)

Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.

(DEMO)

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Bell Rings in Improved Customer Address Information by DataFlux Corporation

February 28, 2011 - (Free Research)

Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.

(CASE STUDY)

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)

Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.

(IT BRIEFING)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects

August 2007 - (Free Research)

In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.

(PODCAST)

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Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.

April 2012 - (Free Research)

This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.

(WHITE PAPER)

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The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM

April 2012 - (Free Research)

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.

(WHITE PAPER)

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IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM

April 2012 - (Free Research)

This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.

(WHITE PAPER)

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Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation

November 2011 - (Free Research)

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how.

(WHITE PAPER)

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The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies.

September 2008 - (Free Research)

Web collaboration solutions are emerging as one of the building blocks of those applications.

(WHITE PAPER)

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Transforming Digital Production With Private NAS Cloud by Avere Systems

April 2012 - (Free Research)

This E-Guide is your ticket to understanding the latest developments in the private cloud market, and to finding a solution that will best meet the needs of your business.

(EGUIDE)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)

This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.

(EBOOK)

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Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.

September 2008 - (Free Research)

This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.

(WHITE PAPER)

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Optimizing Storage for Oracle Siebel Applications by Oracle Corporation

February 2011 - (Free Research)

This white paper offers a cost-effective information management solution that optimizes storage infrastructures while also maintaining the performance and scalability that businesses require.

(WHITE PAPER)

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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.

(SOFTWARE PRODUCT)

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.

(E-LEARNING TUTORIAL)

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7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)

Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.

(E-LEARNING TUTORIAL)

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Data Migration Teaser Video by SAP America, Inc.

May 2012 - (Free Research)

This brief video provides an overview of SAP's data migration offering.

(VIDEO)

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Defining the 21st Century salesperson by SAP America, Inc.

May 2012 - (Free Research)

This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.

(WHITE PAPER)

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10 Steps to a Single Customer View by Experian QAS

November 2011 - (Free Research)

Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

(WHITE PAPER)

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Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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Work Smarter. Sell Better. Win More. by SAP America, Inc.

April 2012 - (Free Research)

Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.

(WHITE PAPER)

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Consolidate Fax to Cut Costs and Ensure Reliable Communications by OpenText

August 2010 - (Free Research)

<p>This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation.</p>

(WHITE PAPER)

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