Canada Calls Case White Papers, Canada Calls Case Software, Canada Calls Case Research, Hardware and Services

Tour Operator Uses BlackBerry Smartphone to Help Drive Sales, Improve Efficiency and Build Competitive Advantage by BlackBerry

April 06, 2012 - (Free Research)

<p>Learn how BlackBerry Enterprise Server and social media can help you increase communications, sales and efficiency.</p>

(CASE STUDY)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Global lessons in eHealth implementation by ComputerWeekly.com

April 02, 2012 - (Free Research)

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.

(JOURNAL ARTICLE)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Bell Rings in Improved Customer Address Information by DataFlux Corporation

February 28, 2011 - (Free Research)

Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.

(CASE STUDY)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 03, 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge

May 2010 - (Free Research)

Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.

(WHITE PAPER)

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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 2012 - (Free Research)

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

(WHITE PAPER)

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How to Dramatically Speed Accounting and Business Processes by Exact Software

March 2012 - (Free Research)

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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Case Study: Reducing Backup Time and Administration Six-fold by Quantum Corporation

January 2009 - (Free Research)

The Quantum Scalar i500 combines a modular design with continuous robotics to provide the scalability, performance and reliability that customers require.

(CASE STUDY)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Clark Builders brings virtualization to the Arctic Circle Great White North by Citrix

December 2011 - (Free Research)

This case study describes how one company was able to leverage desktop and application virtualization to meet extreme mobility requirements while gaining additional benefits such as increased security, more efficient maintenance, centralized information and more.

(WEBCAST)

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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)

Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Case Study: Medisync Takes Care of Health Providers with EqualLogic Storage by Dell, Inc.

May 2011 - (Free Research)

MediSync's outdated storage infrastructure couldn't handle a new and robust medical application they installed. So they turned to Dell's EqualLogic iSCSI storage array to get the job done. Read this case study for the details.

(CASE STUDY)

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Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware

March 2009 - (Free Research)

When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.

(CASE STUDY)

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Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 2012 - (Free Research)

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.

(EZINE)

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VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.

October 2005 - (Free Research)

The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth.

(WHITE PAPER)

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How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.

July 2004 - (Free Research)

We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.

(WHITE PAPER)

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WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM

March 2012 - (Free Research)

No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.

(WEBCAST)

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