Canada Best General White Papers, Canada Best General Software, Canada Best General Research, Hardware and Services

Bell Rings in Improved Customer Address Information by DataFlux Corporation

February 28, 2011 - (Free Research)

Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.

(CASE STUDY)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

General Guidelines for Building Effective Service Catalogs by Global Knowledge

December 06, 2011 - (Free Research)

In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.

(WHITE PAPER)

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Assessment is a Best Practice: UC Migrations and Management by Quest Software

March 15, 2012 - (Free Research)

In this quickcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” will provide a brief overview of the best practices that can save your organization time and money before and after your next migration project.

(WEBCAST)

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Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware

March 01, 2009 - (Free Research)

When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.

(CASE STUDY)

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Transforming Digital Production With Private NAS Cloud by Avere Systems

April 25, 2012 - (Free Research)

This E-Guide is your ticket to understanding the latest developments in the private cloud market, and to finding a solution that will best meet the needs of your business.

(EGUIDE)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.

(WHITE PAPER)

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Best and Worst Practices for Exchange email archiving by Metalogix

March 2012 - (Free Research)

In this expert e-guide, discover the best and worst practices for email archiving, and review an essential checklist for ensuring that Exchange archives remain compliant.

(EGUIDE)

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How to Implement an Effective SharePoint Governance Plan by AvePoint, Inc.

September 2011 - (Free Research)

This white paper outlines the need for governance in an organization and how SharePoint can help achieve a successful governance plan. Topics discussed include: why implement a governance plan, how to implement a plan and best practices.

(WHITE PAPER)

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E-Guide: Evaluating a Data Deduplication Product for Data Backup and Recovery by Quantum Corporation

July 2010 - (Free Research)

Such a wealth of deduplication options in the storage market place provides ample choices, but it can also lead to some confusion. Download this e-guide to educate yourself and co-workers about deduplication technology in general, and specifically how to choose the best solutions to meet your business demands.

(EGUIDE)

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Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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E-Brief: Virtualizing Exchange Server 2010 by Dell, Inc. and Intel

May 2012 - (Free Research)

Gain best practices and expert advice for virtualizing Exchange Server 2010 in this e-brief. Find out how you can avoid common pitfalls and maximize the performance of your mail server.

(EBRIEF)

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Big Data and its Impact on Data Warehousing by Talend

May 2012 - (Free Research)

Read this expert e-book by BI visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and learn why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems.

(EBOOK)

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 2009 - (Free Research)

Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

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Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.

April 2012 - (Free Research)

<p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>

(WHITE PAPER)

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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 2010 - (Free Research)

Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

(WHITE PAPER)

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Best Practices for Unified Communications Migrations and Management by Quest Software

March 2012 - (Free Research)

In this exclusive FAQ, discover how you can overcome common migration and management challenges to keep your unified communications systems running in peak condition.

(WHITE PAPER)

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Presentation Transcript: Best Practices for Unified Communications Migrations and Management by Quest Software

March 2012 - (Free Research)

In this presentation, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” shares key migration strategies, and best practices that can save your organization time and money when migrating communications to Office 365 or an on-premises or a hybrid environment.

(PRESENTATION TRANSCRIPT)

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Best Practices for ITAR Compliance by TITUS

March 2012 - (Free Research)

Access this paper now for details about a content management security system that assists with complying to stringent regulations while also providing easy access to content for authorized users.

(WHITE PAPER)

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Post-Migration Best Practices: Exchange Environment Operation by Quest Software

April 2011 - (Free Research)

In this Quest white paper, discover best practices - straight from Industry experts Nelson Ruest and Danielle Ruest - to help you have a successful post-migration operation. Learn why you MUST have the same level of post-migration planning that you had for pre-migration, and discover four key aspects of post-migration management you must know.

(WHITE PAPER)

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Best practices when migrating to Exchange 2010 from Exchange 2003 by Dell, Inc. and Intel

December 2010 - (Free Research)

Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this podcast, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process.

(PODCAST)

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Social Media in Investment Management White Paper by Advent Software, Inc

December 2011 - (Free Research)

View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more.

(WHITE PAPER)

Before & After: Quantifying Business Rule Results in Key Banking Applications by ILOG, an IBM Company

April 2008 - (Free Research)

This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application.

(WHITE PAPER)

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