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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 26, 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 08, 2012 - (Free Research)

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

(EZINE)

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Applied Database Auditing and Oracle Audit Vault by Oracle Corporation

September 06, 2011 - (Free Research)

Applied Oracle Security (Oracle Press, 2010) is the definitive guide to safeguarding Oracle Database 11g written by the security experts in Oracle’s National Security Group. This complementary chapter on auditing covers how to audit database activity efficiently, improve security, address regulatory requirements, and automate compliance reporting.

(WHITE PAPER)

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Oracle SOA Suite 11g by Oracle Corporation

May 14, 2009 - (Free Research)

Leading companies are adopting service-oriented architecture (SOA) as a means of dealing with changing markets, competitive pressures, and evolving customer needs. This data sheet provides a brief overview of the Oracle SOA Suite and highlights key benefits.

(DATA SHEET)

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Activity based working: The Hybrid Organisation: Buildings by ComputerWeekly.com

June 15, 2010 - (Free Research)

The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place.

(WHITE PAPER)

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MWD Advisors, BPM Vendor Capability Assessment by Oracle Corporation

November 16, 2011 - (Free Research)

Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organizations business process management (BPM) needs. Read this now and discover the power of developing rule sets directly within the suite, the breakdown of each product and its capabilities and more.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 03, 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 03, 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Oracle WebLogic Suite 11g: Benefit Your Business with Fast, Efficient Middleware by Oracle Corporation

July 01, 2009 - (Free Research)

Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.

(WHITE PAPER)

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Enabling Agile and Intelligent Businesses by Oracle Corporation

June 30, 2009 - (Free Research)

Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades.

(WHITE PAPER)

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What's New in SOA Suite 11g? by Oracle Corporation

June 01, 2009 - (Free Research)

In this new release of SOA Suite, Oracle continues to emphasize the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.

(WHITE PAPER)

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Enabling Agile and Intelligent Businesses by Oracle Corporation

June 01, 2009 - (Free Research)

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Unlocking the Mainframe: Modernizing Legacy Systems to a SOA by Oracle Corporation

July 24, 2008 - (Free Research)

Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.

(WHITE PAPER)

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Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation

June 25, 2008 - (Free Research)

(WHITE PAPER)

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Unlocking the Mainframe: Modernizing Legacy Systems to a SOA by Oracle Corporation

July 24, 2008 - (Free Research)

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation

September 28, 2011 - (Free Research)

Consolidation, outsourcing and cloud computing are just a few of the business initiatives driving IT organizations to focus on data security. Companies have moved beyond securing the network perimeter and made strengthening security controls around data a top priority. Read this whitepaper to learn more.

(WHITE PAPER)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 06, 2006 - (Free Research)

KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.

(WHITE PAPER)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

Differentiate Your Company with Complete CRM by Oracle Corporation

February 02, 2009 - (Free Research)

This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

(WHITE PAPER)

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