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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

SearchDisasterRecovery Tutorial: Using VMware Site Recovery Manager for Disaster Recovery by Dell and VMware

May 19, 2011 - (Free Research)

Read this tutorial from SearchDisasterRecovery to find out the additional requirements of VMware’s SRM in order to provide replication of your virtual machine data to a DR site.

(EGUIDE)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

SearchVirtualStorage.com Tutorial: Virtual Server Management: Top Tips on Managing Storage in Virtual Server Environments by Dell and VMware

May 25, 2011 - (Free Research)

This SearchVirtualStorage.com Tutorial was designed to help data storage professionals to better manage their virtual servers. Download this tutorial now to learn the top five tips for managing storage in a virtual server environment.

(EBOOK)

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SearchDataBackup.com: VMware and Virtual Data Backup and Recovery Technology Tutorial by Dell and VMware

May 18, 2011 - (Free Research)

Read this tutorial to find out the latest developments in VMware backup and recovery and discover their new and advanced backup tools, if VMware Consolidated Backup is right for your business, how to install VMware Data Recovery Manager and more.

(EGUIDE)

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Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

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Data storage backup security tutorial: Tape encryption and cloud backup by Quantum Corporation

September 18, 2009 - (Free Research)

Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial.

(INFORMATION CENTER)

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Data Storage Backup Security tutorial: Tape Encryption and Cloud Backup by Quantum Corporation

August 01, 2009 - (Free Research)

(EBOOK)

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SearchDataBackup VMware Backup Tutorial by Quantum Corporation

August 01, 2009 - (Free Research)

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

(EGUIDE)

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Data Deduplication Tutorial by Quantum Corporation

July 01, 2009 - (Free Research)

Data Deduplication is a vital technology to consider as part of your overall data protection strategy. Data Deduplication significantly reduces the amount of space required for backup and the network bandwidth required for replication. This tutorial explores several facets of data deduplication technology and compares vendor offerings.

(TRAINING GUIDE)

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Video-Service Gateway Cloud API Security Animated Tutorial by Intel

February 22, 2012 - (Free Research)

Video tutorial that introduces concepts, benefits, and flows for network edge web service security and API control.

(WEBCAST)

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Video-Cloud Identity & SSO Animated Tutorial by Intel

February 22, 2012 - (Free Research)

Video tutorial that introduces concepts, benefits, and flows for cloud single sign on.

(WEBCAST)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Integrating Desktop Virtualization into Your Cloud Strategy by Dell and VMware

August 01, 2011 - (Free Research)

This comprehensive, multi-media tutorial explores how desktop virtualization with Dell VMware can benefit SMBs in many different ways.

(WHITE PAPER)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

How to Accurately Detect and Correct Packet Loss by Silver Peak

December 31, 2010 - (Free Research)

<p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p>

(WHITE PAPER)

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MPLS VPN Tutorial: What you should know by XO Communications

March 14, 2012 - (Free Research)

In this expert E-Guide from SearchEnterpriseWAN.com, explore the next generation of networks: Multiprotocol Label Switching (MPLS) networks.

(EGUIDE)

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Managing and Utilizing VMware Snapshots by Global Knowledge

August 18, 2011 - (Free Research)

One of the most important features in vSphere, snapshots, is often misused. This tutorial offers a complete overview of the ways to use snapshots responsibly, addresses the issues that could arise from misuse, and explains how to solve common problems.

(WHITE PAPER)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Top 5 New Features of vSphere 5 by Global Knowledge

August 18, 2011 - (Free Research)

Explore the new and improved features in VMware's vSphere 5, the next version in the ESX and ESXi and vCenter family of products, and the successor to the widely-used vSphere 4. Learn about the top 5 new features in vSphere 5 with step-by-step case studies.

(WHITE PAPER)

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E-Guide: Chapter 1: Quick Tutorial For Evaluating Backup Products by Quantum Corporation

February 09, 2010 - (Free Research)

This chapter from this SearchDataBackup.com best practices backup guide walks you through the process of evaluating and purchasing backup products. This backup product buying guide lists the criteria involved in selecting backup products for each backup product category and offers product specifications that will help you compare products.

(EGUIDE)

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Business Centric DLP by McAfee, Inc.

November 01, 2011 - (Free Research)

This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.

(WHITE PAPER)

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