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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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GFI FAXmaker by GFI Software

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
(SOFTWARE PRODUCT)

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

Case Study: The Push For Simple, Cost-effective PCI Compliance by Dell SecureWorks UK

July 2012 - (Free Research)
To avoid fines and meet an upcoming compliance deadline, call centre services provider, RESPONSE (Building Rewarding Relationships), needed to improve security. Read this paper to learn how the organisation secured an easily installed and managed security solution that could also be deployed in time to meet the looming deadline. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

Improving Storage Expansion for Servers and Applications by Dell, Inc.

July 2008 - (Free Research)
EqualLogic PS Series solutions deliver the benefits of storage consolidation in an intelligent, enterprise-class storage system that is easy to install, manage and grow. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

Buyer’s Guide to Antimalware by Panda Security

October 2009 - (Free Research)
Companies face complicated buying decisions when it comes to buying host-based antimalware. Should you purchase a protection suite? What should you include in that all-in-one package? Read this guide for helpful information about purchasing antimalware products. 
(EGUIDE) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Buyer’s Guide to Antimalware by AVG Technologies USA, Inc.

November 2009 - (Free Research)
Companies face complicated buying decisions when it comes to buying host-based antimalware. Should you purchase a protection suite? What should you include in that all-in-one package? Read this guide for helpful information about purchasing antimalware products. 
(EGUIDE) READ ABSTRACT |

Acronis vmProtect 6 by Acronis

December 2011 - (Free Research)
Built specifically for VMware vSphere™, Acronis® vmProtect™ 6 provides all the features you need in an extremely easy-to-use solution that can be deployed in minutes so you can start to perform your backup and recovery tasks. 
(TRIAL SOFTWARE) READ ABSTRACT |

Healthcare Network Security with Fewer House Calls: Solution Brief by Intel

May 2013 - (Free Research)
By evaluating offerings and finding the right investment, a struggling IT campus-based IT department they were able to install a remote management solution that allowed them to simplify IT and better secure the sensitive patient data residing in their on-campus health center. 
(WHITE PAPER) READ ABSTRACT |

LogMeIn Rescue by LogMeIn, Inc.

May 2011 - (Free Research)
LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere. 
(TRIAL SOFTWARE)

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Solutions for Small to Medium Data Centers by APC by Schneider Electric

October 2009 - (Free Research)
APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes. 
(WHITE PAPER) READ ABSTRACT |

Understanding and Selecting a Database Activity Monitoring Solution by Imperva

February 2009 - (Free Research)
Check out this white paper to discover how database activity monitoring (DAM) tools provide powerful, immediate, non-intrusive benefits for security and compliance, and a long-term platform for comprehensive protection of databases and applications. 
(WHITE PAPER) READ ABSTRACT |

SolarWinds ipMonitor v9.0 by SolarWinds, Inc.

January 2008 - (Free Research)
ipMonitor delivers out-of-the-box availability monitoring that is ideal for environments with less than 500 devices. 
(DEMO) READ ABSTRACT |

How to configure Mac OS X Server by ComputerWeekly.com

March 2013 - (Free Research)
This step by step guide shows you how to configure Max OS X Server. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IT Decision Checklist: Antimalware by ESET

June 2010 - (Free Research)
Companies face complicated buying decisions when it comes to buying host-based antimalware, starting with whether to purchase a protection suite, and what to include in that all-in-one package. Read this paper to find out more. 
(EGUIDE) READ ABSTRACT |

Top Use Cases for Desktop Virtualization by Citrix

December 2013 - (Free Research)
This brief resource outlines the top use cases for desktop virtualization and details the specific benefits it can bring for each situation. 
(WHITE PAPER) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc.

August 2011 - (Free Research)
This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution. 
(WEBCAST)

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding. by Cisco Systems, Inc.

May 2011 - (Free Research)
Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions. 
(WHITE PAPER)

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