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Cisco ASA 5500 Series by Cisco Systems, Inc..
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TechNet Webcast: Lync for Mobile Devices (Level 200) by Microsoft

May 07, 2012 - (Free Research)
This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go. 
(WEBCAST) READ ABSTRACT |

Call Center Analytics: The Bottom Line by Genesys

November 11, 2013 - (Free Research)
This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction. 
(EGUIDE) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya

September 02, 2011 - (Free Research)
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
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Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 05, 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. 
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Overcoming the Challenges of Green Procurement through eProcurement by Dimension Data Global

October 2008 - (Free Research)
This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Cloud vs. Tape Backup by Iron Mountain

June 2012 - (Free Research)
Get Jon Toigo's take on cloud vs. tape backup in this presentation transcript. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Inter-array tiering : HP vs. HDS vs. EMC by SearchStorage.com

March 2012 - (Free Research)
This guide explores inter-array storage tiering, and provides both an overview of storage tiering as a whole as well as a breakdown of three of today's top storage vendors' offerings in this space. Discover the pros and cons associated with this technology, and learn what direction this market may be headed toward in the future. Read on for more. 
(EGUIDE) READ ABSTRACT |

How to choose between scale-up vs. scale-out architecture for backup and recovery by ExaGrid Systems, Inc.

December 2012 - (Free Research)
In this white paper, you will gain insight on how to choose between scale-up verses scale-out architectures for backup and recovery. Explore the pros and cons of each and which one is more economical for your organization. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Expanding the Data Center - Traditional Deployments Vs. The Cloud Vs. Co-location by Horizon Data Center Solutions

March 2010 - (Free Research)
Read this presentation transcript to learn about different data center expansion options. Discover the pros and cons of colocation, cloud computing and IT outsourcing and determine which model is best for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Corporate Device Ownership and Top Security Concerns by BlackBerry

November 2013 - (Free Research)
This e-guide from the experts at SearchConsumerization.com compares the bring your own device (BYOD) and the corporate-owned, personally enabled (COPE) models of enterprise mobility. Also inside, uncover the perceptions and realities of BYOD security. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Personal vs Shared VDI Images by Pano Logic, Inc

December 2010 - (Free Research)
For about as long as VDI had been around, the discussion over the merits of shared and personal images has persisted. In this transcript of the "Personal vs Shared VDI Images" webcast, Brian Madden and Gabe Knuth will take a look at the merits and drawbacks of each approach in an effort to give the viewer a clear path for implementation. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Disaster Recovery and the Cloud: Are you prepared? by Symmetry Corporation (E-mail this company)

October 2011 - (Free Research)
Check out this E-Guide for key considerations when drawing up a DR plan and to learn how the cloud can work into such a strategy. You'll also learn what types of organizations can most benefit from DR in the cloud. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Advanced Authentication Methods: Software vs Hardware by CA Technologies.

June 2011 - (Free Research)
View this webcast to discover the advantages of a software-based authentication solution and how it can help your organization extend strong authentication to all of your employees, partners and customers in a secure, convenient, cost effective manner. 
(WEBCAST) READ ABSTRACT |

MDM features vs. native mobile security by Websense, Inc.

April 2012 - (Free Research)
When it comes to mobile security, how can you ensure your device is secure? While mobile devices already have native security measures embedded, there are also mobile device management (MDM) products available. Which is the better approach? In this e-guide, expert Lisa Phifer takes a look at the pros and cons of each. 
(EGUIDE) READ ABSTRACT |

IDS vs. IPS by Sourcefire

April 2011 - (Free Research)
When it comes to intrusion detection systems (IDS) and intrusion prevention systems (IPS) it’s not always easy for organizations to determine what functions each can be used for. This expert tip compares the features and capabilities of IDS and IPS technologies and highlights popular use cases for each system. 
(EGUIDE) READ ABSTRACT |

Webroot SecureAnywhere Business Endpoint Protection vs. Seven Competitors by Webroot

January 2013 - (Free Research)
This performance benchmark report reveals the results of an objective performance test conducted on eight endpoint security software products. Inside, learn which solutions are leading the pack for endpoint protection. 
(WHITE PAPER) READ ABSTRACT |

Webroot Secure Anywhere Cloud vs. Six Traditional Security Products by Webroot

July 2012 - (Free Research)
PassMark Software recently conducted performance testing on eight security software products, on Windows 7 Ultimate Edition. View this white paper to uncover how the software performed in different areas. Each guideline is explained further in the resource. 
(WHITE PAPER) READ ABSTRACT |

Small Business Firewall Software Vs. Hardware Firewalls by Cisco Systems, Inc.

February 2009 - (Free Research)
Small business firewall software and hardware firewalls are the methods used to protect computers against hacker attacks and other Internet threats. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Considerations for Choosing a Next-Generation Firewall: SonicWALL vs. Palo Alto Networks and Fortinet by SonicWALL

March 2011 - (Free Research)
Thanks to Web 2.0 and an explosion of Web-based applications, nearly two-thirds of today's traffic is HTTP and HTTPS. Collaboration, increased productivity and improved insights into customers and prospects are all key benefits of Web 2.0.  But with these benefits come new security threats as well as dramatic increases in network bandwidth consumed 
(WHITE PAPER) READ ABSTRACT |

Unified Threat Management - Market Review: WatchGuard vs. Juniper, Cisco, Fortinet, and SonicWall by WatchGuard Technologies, Inc.

April 2010 - (Free Research)
Compare the major brands of security products by UTM throughput per MSRP dollar to see where you will get the best value for your money. Find out how you can have full UTM capabilities for comprehensive protection and still have blazing fast throughput to keep your network humming. 
(WHITE PAPER) READ ABSTRACT |

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