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TechNet Webcast: Lync for Mobile Devices (Level 200) by Microsoft

May 07, 2012 - (Free Research)
This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go. 
(WEBCAST) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya

September 02, 2011 - (Free Research)
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. 
(WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Call Center Analytics: The Bottom Line by Genesys

November 11, 2013 - (Free Research)
This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction. 
(EGUIDE) READ ABSTRACT |

How to choose between scale-up vs. scale-out architecture for backup and recovery by ExaGrid Systems, Inc.

December 04, 2012 - (Free Research)
In this white paper, you will gain insight on how to choose between scale-up verses scale-out architectures for backup and recovery. Explore the pros and cons of each and which one is more economical for your organization. 
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The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc.

July 1967 - (Free Research)
When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision. 
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Top 5 Considerations for Choosing a Next-Generation Firewall: SonicWALL vs. Palo Alto Networks and Fortinet by SonicWALL

March 2011 - (Free Research)
Thanks to Web 2.0 and an explosion of Web-based applications, nearly two-thirds of today's traffic is HTTP and HTTPS. Collaboration, increased productivity and improved insights into customers and prospects are all key benefits of Web 2.0.  But with these benefits come new security threats as well as dramatic increases in network bandwidth consumed 
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Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Advanced Authentication Methods: Software vs Hardware by CA Technologies.

June 2011 - (Free Research)
View this webcast to discover the advantages of a software-based authentication solution and how it can help your organization extend strong authentication to all of your employees, partners and customers in a secure, convenient, cost effective manner. 
(WEBCAST) READ ABSTRACT |

Agent based vs host based virtualization backups: has the market shifted? by Symantec Corporation

May 2013 - (Free Research)
This E-Guide provides insight into the evolution of data protection for virtual environments and reveals how host-based virtualization backups used to be king, but agent-based approaches are now catching on. 
(EGUIDE) READ ABSTRACT |

Disaster Recovery and the Cloud: Are you prepared? by Symmetry Corporation (E-mail this company)

October 2011 - (Free Research)
Check out this E-Guide for key considerations when drawing up a DR plan and to learn how the cloud can work into such a strategy. You'll also learn what types of organizations can most benefit from DR in the cloud. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Log Management in the Cloud: A Comparison of In-House Vs. Cloud-Based Management of Log Data by Alert Logic

December 2008 - (Free Research)
This white paper presents some questions to consider when vetting your business needs against each type of log management model. 
(WHITE PAPER) READ ABSTRACT |

Integrated Backup vs. Traditional Disk Libraries by SearchStorage.com

May 2012 - (Free Research)
Disk is still rising to dominance in IT storage, but it's adapting to the increasing preference toward all-in-one and integrated backup appliances. Check out this SearchStorage.com E-Guide to explore these new options. 
(EGUIDE) READ ABSTRACT |

A Document Management System Is Only as Good as Its Index by Viking Software Solutions

April 2008 - (Free Research)
In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi.. 
(WHITE PAPER) READ ABSTRACT |

Data Security vs. Performance: Balancing Competing Requirements with New Encryption Capabilities by SEPATON

August 2013 - (Free Research)
This e-guide elaborates on new features and benefits of backup and recovery and explains why they are especially critical in IT environments with large volumes of data. 
(EGUIDE) READ ABSTRACT |

IBM Storwize V7000 vs. EMC VNX5500: Which Storage Solution Reigns Supreme? by IBM

April 2012 - (Free Research)
This whitepaper details the results of a study that compared the IBM Storwize V7000 and EMC VNX5500 in terms of block-based storage and operational expenses. 
(WHITE PAPER) READ ABSTRACT |

Technical guide on Web Security Gateways by SearchSecurity.com

April 2011 - (Free Research)
Malicious code and the sites hosting it are constantly changing; making it difficult for filtering technologies and signature-based antivirus programs to keep pace with the proliferation of today's' evolving threats. 
(EBOOK) READ ABSTRACT |

New SaaS Identity Access Management Tools Emerge, Outdo Legacy IAM by SearchSecurity.com

March 2013 - (Free Research)
This expert E-Guide explains the necessary evolution of identity and access management (IAM) tools and details the difference of IAM for cloud-based applications vs. on-premise applications. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Showdown in New Mexico, Google Apps vs. Microsoft Exchange by Google Apps

January 2011 - (Free Research)
Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Showdown in New Mexico, Google Apps vs. Microsoft Exchange by Google Apps

January 2011 - (Free Research)
Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Showdown in New Mexico, Google Apps vs. Microsoft Exchange by Google Apps

March 2010 - (Free Research)
Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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