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Reducing Risk in your DevOps Process by OpenMake Software
April 19, 2013 - (Free Research)
This brief webcast introduces a model-driven strategy that allows you to gain full transparency into your most critical DevOps processes, and achieve a predictable, consistent initiative with lowered risks.
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IT Risk Management: Guide to Software Risk Assessments and Audits by Veracode, Inc.
June 07, 2010 - (Free Research)
Risk is a function of the likelihood that a potential vulnerability will be exploited, and the resulting impact of that exploitation. In IT systems, risk can be introduced from the internet, servers, networks, malicious insiders, and even lapses in physical security. This whitepaper provides IT risk management best practices.
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
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Debunking Security Concerns with Hosted Call Centers by inContact
January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more.
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8 Traits of IT-Friendly Contact Center and Web Customer Service Software by eGain Communications Corp.
May 2010 - (Free Research)
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
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Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
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Fixing the SAP Upgrade Process: Nine Best Practices by Panaya, Inc.
November 2009 - (Free Research)
This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
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8 Seconds to Capture Attention: Silverpop's Landing Page Report by Silverpop Systems Inc.
August 2008 - (Free Research)
It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent.
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Understanding and Selecting a Database Activity Monitoring Solution by Imperva
February 2009 - (Free Research)
Check out this white paper to discover how database activity monitoring (DAM) tools provide powerful, immediate, non-intrusive benefits for
security and compliance, and a long-term platform for comprehensive protection of databases and applications.
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Meeting the True Intent of File Integrity Monitoring by Tripwire, Inc.
October 2010 - (Free Research)
In this paper, we give an overview of FIM, an explanation of how FIM provides data protection and improves security, and what capabilities FIM must offer to effectively provide that data protection and security.
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact
October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
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Stop Phishing: A Guide to Protecting Your Web Site Against Phishing Scams by GeoTrust, Inc.
February 2011 - (Free Research)
In this guide, you’ll learn more about phishing, why it has become such a widespread problem, and the negative impact that a phishing attack can have on your company and your customers. You’ll also learn how SSL and EV SSL technology can help protect your website, your business, and ultimately your bottom line.
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The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com
September 2011 - (Free Research)
The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.
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Constellation Energy Group by EMC Corporation
June 2008 - (Free Research)
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.
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Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel
May 2011 - (Free Research)
A number of factors are driving financial institutions to re-evaluate their payment methods. These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure.
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