This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. 

Read this white paper to learn how the QRadar Security Intelligence Platform can help you surpass the new requirements and adopt continuous monitoring without increasing your budget or draining limited resources. 

When IT resources are pulled into drawn-out identity management tasks such as service level agreements, internal policies, etc., it means less time developing high-value innovations for future agency initiatives. Read this white paper and see how IBM can help your federal agency centralize and automate your repetitive processes. 

In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 

This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail. 

This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models. 

In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services. 

This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. 

Many threats to the confidentiality, integrity and availability of critical data on federal government networks can be traced to a lack of compliance. Read on to find out how IBM’s expertise can help you build a robust IT security solution governance program that detects, protects and manages vulnerabilities within your federal IT infrastructure. 

The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture.