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Featured Sponsors
The TERA1100 Portal Processor by Teradici Corporation
The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.
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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation
April 15, 2013 - (Free Research)
Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.
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VW Credit, Inc. by Aspect
March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.
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Constellation Energy Group by EMC Corporation
June 2008 - (Free Research)
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.
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Guide: Desktop Authority Password Self-Service by ScriptLogic Corporation
June 2009 - (Free Research)
Desktop Authority® Password Self-Service provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
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Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com
October 2012 - (Free Research)
In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.
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Making Your Portal and Mashup Decision: Advantage IBM by IBM
April 2010 - (Free Research)
If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities.
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Google Voice: Ready for the Enterprise? by ComputerWeekly.com
January 2011 - (Free Research)
Google announced its Google Voice service in 2009 as a "trial service, by invitation only", but it quickly became widely available in the US. Google originally stated that it was a consumer service and not meant to be an enterprise service, but the player now considers it part of its enterprise service portfolio.
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Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated
June 2008 - (Free Research)
Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times.
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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research)
Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
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Webcast: "Free" Open Source Portals: Myth, Hype, or Reality? by IBM
December 2010 - (Free Research)
Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value.
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Integrating IBM WebSphere Portal and IBM Mashup Center Software by IBM
March 2009 - (Free Research)
This white paper outlines the potential integration options between IBM WebSphere® Portal and IBM Mashup Center software. Organizations can implement these integration options to achieve greater flexibility while lowering costs.
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Top 3 Tips to Securing Your Portal - And Protecting Your Customer by RSA, The Security Division of EMC
February 2008 - (Free Research)
Enterprises are striving to accelerate their businesses by sharing core business data across all channels. Learn how you can strengthen your organization's portal(s), improve customer security and inspire customer confidence.
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State of the Portal Market by Oracle Corporation
January 2009 - (Free Research)
The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.
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Top Ten Ways To Get More From Your SharePoint Deployment by Radiant Logic, Inc.
February 2011 - (Free Research)
Check out this white paper to see how identity and context virtualization delivers integrated identity, a richer security profile, and contextual search across all your data.
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Connecting Through Content, Issue Two by KnowledgeStorm, Inc
(E-mail this company)
May 2007 - (Free Research)
Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated.
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Readying your Portals for Social Business by IBM
August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Oracle SOA Suite and Enterprise Portals by Oracle Corporation
November 2008 - (Free Research)
This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments.
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