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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Activity based working: The Hybrid Organisation: Buildings by ComputerWeekly.com
June 15, 2010 - (Free Research)
The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place. 
(WHITE PAPER) READ ABSTRACT |

Analyst's take: Maximise success with Microsoft Dynamics by ComputerWeekly.com
March 09, 2011 - (Free Research)
Microsoft partners that follow a structured methodology to sell, deliver, and optimize Microsoft Dynamics solutions can reduce their own cost and risk, focus on core competencies, and ultimately increase profits and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Mobile phone app opportunities for business by ComputerWeekly.com
December 01, 2010 - (Free Research)
Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth. 
(WHITE PAPER) READ ABSTRACT |

Project Management Best Practices for Maximum Performance via Effective Integration by Global Knowledge
December 17, 2010 - (Free Research)
This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 Review Guide by Global Knowledge
May 13, 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)
April 06, 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Environmentally-friendly mobile handsets and applications by ComputerWeekly.com
November 15, 2010 - (Free Research)
The pressure on businesses to develop strategies which embrace environmental sustainability has increased dramatically in recent years, driven both by concerns about the long-term availability of fossil fuels and the impact of  corporate activities upon the environment. 
(WHITE PAPER) READ ABSTRACT |

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com
July 28, 2010 - (Free Research)
Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company. 
(WHITE PAPER) READ ABSTRACT |

Differentiate Your Company with Complete CRM by Oracle Corporation
February 02, 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 
(WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation
December 19, 2008 - (Free Research)
Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains. 
(WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation
December 01, 2008 - (Free Research)
Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains. 
(WHITE PAPER) READ ABSTRACT |

CW+ Open Group: Governance in IT and Architecture - TOGAF by ComputerWeekly.com
October 06, 2010 - (Free Research)
This White Paper recommends additional definition of IT governance within TOGAF to strengthen an organization’s ability to effectively govern the architecture and make appropriate investment decisions. 
(WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com
November 25, 2010 - (Free Research)
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com
March 09, 2011 - (Free Research)
This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)
VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research)
This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Business Intelligence Innovation at Gallup by Oracle Corporation
March 21, 2011 - (Free Research)
Gallup has deployed Oracle's OBIEE Plus suite, Oracle BI Publisher which along with several best practice implementation efforts has provided Gallup a new reporting and business analysis platform. Listen to this podcast to learn more. 
(PODCAST) READ ABSTRACT |

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com
September 05, 2011 - (Free Research)
The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. 
(IT BRIEFING) READ ABSTRACT |

Analyst's take: Independent software vendors save money with DataDirect drivers by ComputerWeekly.com
March 02, 2011 - (Free Research)
Independent software vendors (ISVs) that embed DataDirect drivers can leverage DataDirect’s expertise to improve data connectivity.  Using DataDirect helps them reduce cost and risk so they can focus on innovation and competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Attachmate's acquisition of Novell – what does it mean for Novell customers? by ComputerWeekly.com
February 08, 2011 - (Free Research)
On 22 November 2010, Attachmate, a privately held software company based in Houston, announced that it had signed a definitive agreement to acquire the Waltham, Massachusetts-based technology provider Novell. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 436 | Next Page

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