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Numara Software Webinar - Track It! by Numara Software

June 08, 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
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How to Select the Right Database for Your Next Generation HPC by Versant Corp.

April 21, 2011 - (Free Research)
This webcast introduces a framework to evaluate key database technologies. You will learn how to make the best database platform selection based on your specific high performance application development requirements and therefore avoid costly failures. View this webcast for insight into selecting the right database for your next generation HPC. 
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Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact

August 11, 2011 - (Free Research)
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations. 
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Informatica Ultra Messaging by Informatica

December 08, 2010 - (Free Research)
Legacy messaging technologies lack the performance and flexibility necessary to support today’s computing environments. Attend this webinar to learn how Informatica’s Ultra Messaging technology can help realize up to 10x performance improvements over legacy messaging solutions while dramatically reducing costs and improving deployment flexibility. 
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Webinar: Implementing Powerful IT Search on the Cloud by RightScale

March 01, 2010 - (Free Research)
Traditional, static approaches to managing IT data simply aren't built for the cloud. In this webinar, Splunk provides an alternative that is dynamic and easily deployed using the RightScale Platform. 
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Webinar: Create Secure Test and Dev Environments in the Cloud by RightScale

February 24, 2010 - (Free Research)
In this webinar, you will lean how to operate your entire application testing infrastructure in the cloud to save time and money – enabling you to test more extensively and quickly hand off projects from development to operations. 
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Building Mission Critical Wireless for Apple Devices by Extreme Networks (E-mail this company)

January 13, 2014 - (Free Research)
This exclusive presentation discusses how you can best manage mobile devices on your network so that users get the services they want and IT gets the control it needs. While this webinar specifically addresses iOS devices, it's lessons can also be applied to the other leading mobile platforms. 
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Webinar: Why Top Social Game Companies Are Moving to the Cloud with RightScale by RightScale

February 24, 2010 - (Free Research)
Watch this webinar and you will walk away with a better understanding of how RightScale can help you manage the challenges and opportunities in the social game industry. 
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Webinar: Autoscaling Server Arrays by RightScale

March 01, 2010 - (Free Research)
This webinar focuses on how the RightScale Platform handles autoscaling with specific instructions and a live demo. 
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Webinar: 20 Critical Controls for Cyber Defense by ISACA

June 24, 2014 - (Free Research)
Join ISACA for a webinar hosted by internationally recognized speaker, Dr. Vilius Benetis, on Tuesday, June 24, 2014 at 12:00 PM EDT (16:00 UTC), who will discuss the 20 critical controls identified by SANS and the Council on Cybersecurity. 
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Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 16, 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
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Best Practices to Gain Visibility and Control of Your Demand Network by E2open

May 21, 2009 - (Free Research)
This Webcast examines new demand network management trends and technologies that will enable multi-enterprise companies to maximize the potential of their demand networks. 
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
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Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company)

September 2004 - (Free Research)
The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes. 
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Configuring and Using IBM i's Auditing Functions by PowerTech

March 2010 - (Free Research)
Did you know that IBM i includes powerful auditing features? In fact, our own class-leading audit reporting solution leverages the information captured by this facility. Join this webinar-based on content presented at the 2009 COMMON conference-to learn about activating and configuring IBM i's built-in auditing capabilities. 
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SIP contact centers: Key benefits and potential challenges by SearchSecurity.com

February 2012 - (Free Research)
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. 
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Network-Powered Applications Analytics Webinar by Extreme Networks (E-mail this company)

May 2014 - (Free Research)
This informative resource outlines a unique networking analytics tool that enables greater business performance by improving user experience, engagement and organizational efficiency. 
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Unified Communication Manager - Class of Service by Global Knowledge

February 2013 - (Free Research)
This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations. 
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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize Its Call Center Operations by AMD and VMware, Inc.

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
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Dialing for Dollars: Nine Tips on Call Prospecting by Cisco Systems, Inc.

January 2011 - (Free Research)
The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling. 
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Why Cloud-Based Security and Archiving Make Sense by Google Postini

June 2010 - (Free Research)
Join us for this live webinar on 'Why Cloud-Based Security and Archiving Make Sense'. We will address the critical and growing requirements for better email security and email archiving, as well as illustrate the benefits and cost savings of a cloud based approach to managing both. 
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Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
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Cisco Unified Communication Manager - Digit Manipulation by Global Knowledge

May 2013 - (Free Research)
Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed. 
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Exchange 2007: In-house vs. Hosted - 5 Myths Debunked by Intermedia

December 2008 - (Free Research)
In this Webinar, we explore the details of an Exchange 2007 migration and some of its most common ecosystem components, and how that deployment differs between an on-premise and a hosted solution. 
(WEBCAST) READ ABSTRACT |

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