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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

Achieving Compliance in a Virtualized Environment by Tripwire, Inc.

September 2008 - (Free Research)
The goal of this paper is to present the unique considerations that virtualization presents to regulatory and standards compliance, and then prescriptively describe how to mitigate risks. 
(WHITE PAPER) READ ABSTRACT |

Healthcare Network Security with Fewer House Calls: Solution Brief by Intel

May 2013 - (Free Research)
By evaluating offerings and finding the right investment, a struggling IT campus-based IT department they were able to install a remote management solution that allowed them to simplify IT and better secure the sensitive patient data residing in their on-campus health center. 
(WHITE PAPER) READ ABSTRACT |

Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold

March 2011 - (Free Research)
In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network. 
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
(SOFTWARE PRODUCT)

Buyer’s Guide to Antimalware by Panda Security

October 2009 - (Free Research)
Companies face complicated buying decisions when it comes to buying host-based antimalware. Should you purchase a protection suite? What should you include in that all-in-one package? Read this guide for helpful information about purchasing antimalware products. 
(EGUIDE) READ ABSTRACT |

IT Decision Checklist: Antimalware by ESET

June 2010 - (Free Research)
Companies face complicated buying decisions when it comes to buying host-based antimalware, starting with whether to purchase a protection suite, and what to include in that all-in-one package. Read this paper to find out more. 
(EGUIDE) READ ABSTRACT |

Buyer’s Guide to Antimalware by AVG Technologies USA, Inc.

November 2009 - (Free Research)
Companies face complicated buying decisions when it comes to buying host-based antimalware. Should you purchase a protection suite? What should you include in that all-in-one package? Read this guide for helpful information about purchasing antimalware products. 
(EGUIDE) READ ABSTRACT |

Embedding Analytics into Processes by SAS

July 2010 - (Free Research)
In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you. 
(WHITE PAPER) READ ABSTRACT |

E911 VoIP Essentials for Enterprise Deployments by XO Communications

December 2010 - (Free Research)
Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements? 
(WHITE PAPER) READ ABSTRACT |

The Role of Password Management in Achieving Compliance by PistolStar, Inc.

June 2008 - (Free Research)
This paper will look at the dramatic impact password management solutions have had on organizations. 
(WHITE PAPER) READ ABSTRACT |

Guide to Effective Remediation of Network Vulnerabilities and Policy Compliance by Qualys

November 2008 - (Free Research)
This guide describes the major workflow processes of vulnerability management and how QualysGuard, as an on demand software-as-a-service automates most of these for fast, cost-effective remediation and compliance documentation. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

How to Effectively Secure Electronic Health Records by HP and Intel

February 2012 - (Free Research)
In the ongoing effort to reach HIPPA Electronic Medical Record (EMR) compliance standards, one of the biggest concerns is security. Download this whitepaper to see how to develop a blanket of security for patients and your reputation through leveraging best practices for automated threat protection! 
(WHITE PAPER) READ ABSTRACT |

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc.

August 2010 - (Free Research)
While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process. 
(WHITE PAPER) READ ABSTRACT |

Understanding Mobility Trends and Mobile Usage Among Business Users by iPass Inc. (E-mail this company)

March 2012 - (Free Research)
Technology and data consumption are evolving faster than mobile networks are able to adapt; what we at iPass are calling “Mobile Darwinism.” Learn more as you explore mobility trends and mobile usage among business users. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Essentials for Privileged Account Management by FoxT

February 2010 - (Free Research)
In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. 
(WHITE PAPER) READ ABSTRACT |

The CIO’s Guide to HIPAA Compliant Text Messaging by Imprivata

December 2013 - (Free Research)
This resource is a guide to ensuring secure texting policies while maintaining compliance with HIPAA and HITECH, and includes best practices and a vendor comparison checklist to use during product evaluation. 
(WHITE PAPER) READ ABSTRACT |

Strategic Brief – HIPAA by Alliance Storage Technologies

November 2010 - (Free Research)
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) enacted reform and standardization in the healthcare industry to protect patient confidentiality. Continue reading to learn more about the goals of HIPAA. 
(WHITE PAPER) READ ABSTRACT |

Trend Micro’s End-to-End Vulnerability Management: A New Approach to Layered Security by Trend Micro, Inc.

January 2011 - (Free Research)
An explosion in system and application vulnerabilities has been met with new ways to attack these weaknesses. In this paper, EMA analysts take a look at factors driving the need for increased security, and how new approaches to mitigating vulnerabilities such as virtual patching or remediation, provide more ways to deliver vulnerability management. 
(WHITE PAPER) READ ABSTRACT |

Accessing BlackBerry Data Services Using Wi-Fi Networks by BlackBerry

June 2008 - (Free Research)
Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

World-Class Storage Team Solves Top Challenges in a Large-Scale SANscreen Deployment by NetApp

March 2010 - (Free Research)
Angelica Brown led a world-class team of storage technologists supporting one of the largest online storage infrastructures. She implemented best-of-breed storage resource management tools to help increase staff efficiency. This is where SANscreen® comes in. 
(CASE STUDY) READ ABSTRACT |

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