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Everything Matters: Every Setting, Every Component, Every Technology by Lumension
February 18, 2013 - (Free Research)
This webcast explores why cutting corners just doesn't cut it in today's enterprise, especially when it comes to security. View now to learn why protecting the most important systems isn't the most important thing anymore because, well, they're all important.
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Herding Geese: The Retail Supply Chain by ComputerWeekly.com
April 22, 2013 - (Free Research)
Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain.
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The Case for Log Management Warehousing – An ESG Analyst Brief by Hewlett-Packard Company
March 23, 2010 - (Free Research)
As log management and analysis needs evolve, legacy products can’t scale, accommodate uncommon log file formats, or provide the right level of real-time or historical analysis. These requirements are driving a transition to a new model called log management warehousing.
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Google Voice: Ready for the Enterprise? by ComputerWeekly.com
January 01, 2011 - (Free Research)
Google announced its Google Voice service in 2009 as a "trial service, by invitation only", but it quickly became widely available in the US. Google originally stated that it was a consumer service and not meant to be an enterprise service, but the player now considers it part of its enterprise service portfolio.
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Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
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Guide: Desktop Authority Password Self-Service by ScriptLogic Corporation
June 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
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Password Management Survey by RoboForm Enterprise
September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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Analyst's take: Maximise success with Microsoft Dynamics by ComputerWeekly.com
March 2011 - (Free Research)
Microsoft partners that follow a structured methodology to sell, deliver, and optimize Microsoft Dynamics solutions can reduce their own cost and risk, focus on core competencies, and ultimately increase profits and customer satisfaction.
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Time to Rethink the IT Stack by ComputerWeekly.com
November 2011 - (Free Research)
In this report Ovum calls for a rethink of the traditional IT technology stack, to ensure better interoperability and adaptability.
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Is EMC Greenplum the real Hadoop company? by ComputerWeekly.com
April 2013 - (Free Research)
EMC Greenplum launched two new Hadoop-related technologies to support Big Data deployments. Analyst Group, Nucleus Research assesses their importance.
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Presentation Transcript: 'Social Email' Drives 4th Generation Collaboration Solutions by Mainsoft Corporation
February 2011 - (Free Research)
How do we overcome the enterprise 2.0 adoption gap and get people to use document collaboration tools, social networks, and more? And, what can we do today to realize the so-called 4th generation workspace, especially when we have a mixed IT environment? Read this presentation transcript with the two leading experts on collaboration to find out.
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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research)
Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
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Salesforce.com's Service Cloud for Dummies by Salesforce.com
April 2010 - (Free Research)
Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies!
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IT Risk Management: Guide to Software Risk Assessments and Audits by Veracode, Inc.
June 2010 - (Free Research)
Risk is a function of the likelihood that a potential vulnerability will be exploited, and the resulting impact of that exploitation. In IT systems, risk can be introduced from the internet, servers, networks, malicious insiders, and even lapses in physical security. This whitepaper provides IT risk management best practices.
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5 Things You Must Do Before Letting Your Employees Work From Anywhere by Dell, Inc. and Intel®
June 2012 - (Free Research)
This webcast explores how businesses can leverage the latest technologies to transform their workplaces and create collaborative, mobile and productive environments. Learn about the benefits of implementing a connected workplace strategy.
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The Evolving Role of the Business Analyst by IBM
June 2008 - (Free Research)
With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.
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Public complaints case study by SAS Institute Inc.
March 2013 - (Free Research)
With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions.
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Cost-Saving Tips for Contact Centers by Five9
May 2013 - (Free Research)
For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.
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How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.
January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
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