Calls Hard White Papers, Calls Hard Software, Calls Hard Research, Hardware and Services

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.

(SOFTWARE PRODUCT)

Successfully Enable an Integrated, Modernized IT Environment

by HP

September 20, 2011 - (Free Research)

This transformation workshop seeks to foster a collaborative effort to enable an integrated modernized IT environment. Check out this brief video to get a preview of the application transformation workshop that clients are calling "a day well spent".

(VIDEO)

READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.

(HARDWARE PRODUCT)

E-Guide: Tips for protecting hard-copy records by Iron Mountain

May 10, 2012 - (Free Research)

Do you know why and how you should include hard-copy records in your disaster recovery and business continuity plan?

(EGUIDE)

READ ABSTRACT |

Protect Your Hard-Copy Records With Strategies From The Experts

by Iron Mountain

March 09, 2012 - (Free Research)

Ensuring your vital hard-copy records are protected as part of your disaster recovery strategy isn't something you should do - it's a must. Check out this SearchDisasterRecovery.com E-Guide for today's best practices for protecting hard-copy documents and a breakdown of several strategies by which you can do so. Read on to learn more.

(EGUIDE)

READ ABSTRACT |

7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)

Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.

(E-LEARNING TUTORIAL)

READ ABSTRACT |

Advocacy Group for the Deaf and Hard of Hearing Gives High Marks to BlackBerry Accessibility Features by BlackBerry

April 2012 - (Free Research)

<p>This case study explores how Blackberry smartphones have increased the communications options for the deaf and hard of hearing community.</p>

(CASE STUDY)

READ ABSTRACT |

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.

May 2006 - (Free Research)

Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.

(ANALYST REPORT)

READ ABSTRACT |

Director of technology offers executive leadership with friendly touch

by Dell and VMware

May 2012 - (Free Research)

Inside this exclusive podcast interview, hear how Paul Harder, director of technology of the nonprofit agency The Arc Greater Twin Cities, was able to act as an industry role model by taking advantage of the benefits of social media and foster positive relationships with the business.

(PODCAST)

READ ABSTRACT |

Hardest Problems in Data Management by VMware, Inc.

February 2012 - (Free Research)

Read this paper to learn how to enable a fast, scalable, fault-tolerant distributed foundation for data management that runs dynamically across the many-machine, many-core, memory-based computing topologies that today's organizations are assembling from existing IT resources and pay-as-you-go clouds.

(WHITE PAPER)

READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

READ ABSTRACT |

Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

READ ABSTRACT |

Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

READ ABSTRACT |

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 2011 - (Free Research)

Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

(WHITE PAPER)

READ ABSTRACT |

Building the business case for upgrading servers by ComputerWeekly.com

November 2010 - (Free Research)

With every major IT purchase expected to deliver a rapid payback in the current economic climate, it is vital to demonstrate in hard numbers the return on investment for upgrading servers when they are struggling to support the business. This report offers a guide to calculating the ROI for moving to the latest server technology.

(WHITE PAPER)

READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

READ ABSTRACT |

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

READ ABSTRACT |

Why is Backup Broken? by Syncsort

March 2012 - (Free Research)

Examine the current state of backups and devise a strategy to start improving backup and recovery windows today. Learn about the challenges associated with storing, managing and protecting today's information, and discover how emerging technologies like virtualization and the cloud have impacted the backup process.

(WHITE PAPER)

READ ABSTRACT |

Dell Server Solutions - Server Hardware Configuration by Dell, Inc. and Intel

April 2011 - (Free Research)

All Servers are essentially the same, featuring the same basic hardware. The appearance and performance of the hardware in a particular server is what makes the difference. Learn more about Server Hardware such as Processors, Hard Drives, RAM, RAID, and Network Controller Cards in this video.

(VIDEO)

READ ABSTRACT |

SecurStor 12000/16000 RAID by Excel Meridian Data, Inc.

SecurStor 12000/16000 RAID series are high performance cost effective IDE-to- Ultra160 SCSI or 2 Gb Fibre RAID solutions for workgroups, departmental or LAN storage needs. Scalable from 80 GB to 4TB with up-to (16) IDE hard disk drives.

(HARDWARE PRODUCT)

6 Tips for Selecting Hard Drives - Gary Watson, CTO, Nexsan by Nexsan

May 2012 - (Free Research)

What drives and interface type do you need for your data? Find out how to decide in this white paper.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)