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1 - 25 of 228 | Next Page

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)
April 06, 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 Review Guide by Global Knowledge
May 13, 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 
(WHITE PAPER) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc (E-mail this company)
July 2006 - (Free Research)
Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why. 
(PODCAST) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company)
May 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 
(WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Try VMware vSphere: Free 60-day evaluation by Dell and VMware
March 2011 - (Free Research)
Get a free 60-day evaluation of VMware vSphere, the industry's leading and only robust virtualization platform for building cloud infrastructures. 
(TRIAL SOFTWARE) READ ABSTRACT |

How to successfully consolidate your Windows environment by Hewlett-Packard Company
July 2010 - (Free Research)
HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works. 
(TRIAL SOFTWARE) READ ABSTRACT |

Free tool to evaluate the performance of your distributed IT infrastructure by Hewlett-Packard Company
July 2010 - (Free Research)
HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now. 
(TRIAL SOFTWARE) READ ABSTRACT |

Analyst's take: Managing IT in an economic downturn by ComputerWeekly.com
March 2011 - (Free Research)
As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects.  This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return. 
(WHITE PAPER) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM
February 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 
(EGUIDE) READ ABSTRACT |

Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research)
The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 
(EBOOK) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

How to Choose a Distribution System by Sage Software
January 2012 - (Free Research)
Read this white paper to learn best practices for selecting the best distribution strategy and accompanying enterprise resource planning (ERP) software for your organization. 
(WHITE PAPER) READ ABSTRACT |

Cisco IP Phone Features by Global Knowledge
February 2009 - (Free Research)
This paper explains various features (Softkeys) available to the phone while in a call state. 
(WHITE PAPER) READ ABSTRACT |

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge
September 2011 - (Free Research)
Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented. 
(WHITE PAPER) READ ABSTRACT |

Midmarket ERP Software Evaluation Tips by Sage Software
February 2012 - (Free Research)
This guide provides expert tips for midmarket organizations interested in investing in ERP. Learn how to sift through the clutter to find the perfect system for your needs. 
(EGUIDE) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)
March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight
June 2008 - (Free Research)
For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 
(WHITE PAPER) READ ABSTRACT |

Evaluation of managed print service suppilers by ComputerWeekly.com
January 2011 - (Free Research)
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence. 
(WHITE PAPER) READ ABSTRACT |

Planning, Budgeting and Forecasting Software Evaluation and Selection Guide by IBM
February 2012 - (Free Research)
Read this white paper and learn a systematic approach to select software for your planning, budgeting and forecasting needs. Read how to combine today's best practices with leading-edge technology. 
(WHITE PAPER) READ ABSTRACT |

vSphere 5 Evaluation Guide - Volume 3: Advanced Networking Features by Dell and VMware
February 2012 - (Free Research)
Explore advanced networking features in VMware vSphere 5.0 in this in-depth, step-by-step guide to configuring and testing these essential features for your virtual environment. Discover how NetFlow, port mirroring, and user-defined resource pools help network admins gain visibility in virtual machine traffic and troubleshoot network issues. 
(WHITE PAPER) READ ABSTRACT |

vSphere 5 Evaluation Guide – Volume 2: Advanced Storage Features by Dell and VMware
February 2012 - (Free Research)
In this comprehensive guide, review the new advanced storage features included in VMware vSphere 5.0 and discover how you can leverage them for your virtual environment to enable greater storage automation andconsolidation while maintaining service levels. 
(WHITE PAPER) READ ABSTRACT |

vSphere 5 Evaluation Guide by Dell and VMware
February 2012 - (Free Research)
In this comprehensive user manual, explore how to best configure and install the components of VMware vSphere 5 to ensure that your virtual environment runs smoothly and at peak performance levels. Get step-by-step instructions complete with screenshots and helpful tips. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 228 | Next Page

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