Calls Defect Export White Papers, Calls Defect Export Software, Calls Defect Export Research, Hardware and Services

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Development Testing For Agile Environments by Coverity

November 28, 2011 - (Free Research)

While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.

(WHITE PAPER)

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Forrester Report: Development Testing: A New Era In Software by Coverity

November 23, 2011 - (Free Research)

In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.

(WHITE PAPER)

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Reduce Your Costs: Eliminate Critical Security Vulnerabilities with Development Testing by Coverity

November 28, 2011 - (Free Research)

In this white paper, learn how Coverity is providing software developers with actionable information that enables them to manage security and quality defects early in the lifecycle, in their existing workflow, without requiring them to become security experts.

(WHITE PAPER)

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The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research)

Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.

(WHITE PAPER)

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Enterprise Big Data: Here to Stay and Requiring Superior Data Access by Progress DataDirect

April 2012 - (Free Research)

This resource examines the challenges of big data in the enterprise, as well as the strategies and potential benefits for managing and understanding big data.

(WHITE PAPER)

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Best Practices for ITAR Compliance by TITUS

March 2012 - (Free Research)

Access this paper now for details about a content management security system that assists with complying to stringent regulations while also providing easy access to content for authorized users.

(WHITE PAPER)

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Kronos Streamlines Backup, Eliminates Failures and Speeds up Restores with Quantum Scalar® i2000 by Quantum Corporation

January 2009 - (Free Research)

The Quantum Scalar i2000 is designed to meet the rigors of high-duty-cycle data center operations and to support the integration of next-generation disk-based backup solutions.

(CASE STUDY)

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LANsurveyor 10.0 Automated Network Mapping and Documentation by SolarWinds, Inc.

November 2007 - (Free Research)

LANsurveyor automatically discovers and diagrams network topology, generates network maps in Visio, detects new devices and changes to network topology, and performs inventory management for hardware and software assets. Download a free 30-day trial today to see why more than 45,000 network professionals trust SolarWinds solutions.

(DEMO)

Rational Quality Manager by IBM

November 2009 - (Free Research)

Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.

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Software testing: why it needs a new professionalism by ComputerWeekly.com

January 2011 - (Free Research)

We believe that Testing is at a key juncture in its development as a Profession. The demonstrable consequences of this approach are now very clear - hidden, often major, costs in the development lifecycle of code arising both from the costs of fixing defects, and from the costs of managing change late in the lifecycle.

(WHITE PAPER)

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MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus

May 2012 - (Free Research)

Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.

(CASE STUDY)

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Agile automation: How to test in fast-paced Agile cycles

by Hewlett-Packard Company

August 2011 - (Free Research)

This white paper introduces strategies for the successful automation of QA testing in agile software development. Inside, discover the innovative strategies which make it possible to achieve automated testing without sacrificing speed or quality.

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Building a Highly Reliable SAN by Dell, Inc.

July 2008 - (Free Research)

System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime.

(WHITE PAPER)

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Mission-Critical Java by Oracle Corporation

October 2008 - (Free Research)

Technology barriers have prevented enterprises from adopting Java-based approaches for mission critical applications with extreme and predictable computing needs. However, recent advances throughout the entire Java stack have overcome these barriers to position Java to power the next generation of enterprise computing.

(WHITE PAPER)

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vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare

November 2007 - (Free Research)

Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.

(ANALYST REPORT)

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Observation Driven Testing: Yes, the Code is Doing What You Want. By the Way, What Else is it Doing? by Agitar Software

April 2012 - (Free Research)

Read this white paper to learn how, as a result of successfully applying multiple code development and testing techniques, your code will be more constrained, more maintainable, and better tested.

(WHITE PAPER)

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Inventory Optimization for the Consumer Products Industry by IBM

May 2012 - (Free Research)

Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain.

(WHITE PAPER)

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American Shipper Best Practices in Intl Transportation Management by SAP America, Inc.

December 2011 - (Free Research)

<p>This report draws on American Shipper's benchmarking series and highlights actionable best practices for professionals involved in global supply chain management. This includes suggestions for improving processes, addressing technology, and ultimately delivering better results. </p>

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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