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Herding Geese: The Retail Supply Chain by ComputerWeekly.com

April 22, 2013 - (Free Research)
Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. 
(BOOK) READ ABSTRACT |

Open Grid Europe is open to new approaches for IT training by Hewlett-Packard Limited

November 30, 2012 - (Free Research)
In this brief case study, learn how Open Grid Europe leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software by reading now. 
(CASE STUDY) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

What Are Your Obligations to Retain Email and Other Electronic Content? by EMC Backup and Recovery Solutions

March 23, 2011 - (Free Research)
This white paper discusses what drives organizations in heavily regulated and less regulated industries to retain email and other electronic content. It explores the content retention challenges faced by those organizations in the midst of stringent litigation and regulatory compliance demands. Also provided with this paper is an overview of EMC. 
(WHITE PAPER) READ ABSTRACT |

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software

Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available. 
(SOFTWARE PRODUCT)

What Are Your Obligations to Retain Email and Other Electronic Content? by Proofpoint, Inc.

October 29, 2010 - (Free Research)
This paper discusses what drives organizations in both heavily-regulated and less regulated industries to retain email and other electronic content. It explores the content retention challenges faced by those organizations in the midst of stringent litigation and regulatory compliance demands. 
(WHITE PAPER) READ ABSTRACT |

Forging a CEM Strategy by SearchCRM

August 28, 2013 - (Free Research)
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy. 
(EGUIDE) READ ABSTRACT |

Document Capture Across the Health Care Enterprise: Onramp to Improved Business Processes and Health Care Quality by Kofax, Inc.

March 10, 2011 - (Free Research)
Health care organizations across the country are migrating toward automated systems in an effort to operate more efficiently and improve quality. The push to adopt electronic health records (EHRs) has grabbed significant attention from health care leaders as well as the media and government. Read this white paper now to learn more! 
(WHITE PAPER) READ ABSTRACT |

Quantifying the Costs and Benefits of Archiving Your Email and Other Electronic Content by Dell Software

December 31, 2011 - (Free Research)
This essential cost-benefit analysis illustrates through several use cases and examples how businesses can benefit from properly archiving electronic content and email. Discover how much time, money and energy your company should expect to save from implementing sound retention policies and capabilities. 
(WHITE PAPER) READ ABSTRACT |

Top Five Ways to Improve E-Discovery with Archiving by Symantec Corporation

January 21, 2008 - (Free Research)
Organizations are increasingly being ordered to produce email messages and other files relevant to electronic discovery - and the penalties for noncompliance with a court's discovery order can be severe. Thus it is vital that every organization manage its electronic data for fast, easy, accurate retrieval when required. 
(DATA SHEET) READ ABSTRACT |

Computer Weekly 2 August 2011: We examine the calls for radical reform in the relationship between Whitehall and its IT suppliers by ComputerWeekly.com

August 01, 2011 - (Free Research)
With the release of a scathing report on government IT, we examine calls for radical reform in the relationship between Whitehall and its IT suppliers. Also this week, the first part of our Buyer’s Guide to Big Data, and a case study on how Carphone Warehouse improved customer satisfaction by 38% using business process management (BPM) software. 
(EZINE) READ ABSTRACT |

Getting Control of Electronic Discovery by FTI Technology

December 01, 2008 - (Free Research)
This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation. 
(ANALYST REPORT) READ ABSTRACT |

GFI FAXmaker by GFI Software

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
(SOFTWARE PRODUCT)

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

Why It’s Critical to Begin the Process of Unifying Physical and Electronic Records—Now! by Iron Mountain

December 02, 2013 - (Free Research)
Consult this expert white paper to uncover how to successful unify physical and electronic records. Discover the benefits and challenges with unification, and most importantly, learn what you can do to rive higher business value through this process. 
(WHITE PAPER) READ ABSTRACT |

The Growing Importance of E-Discovery on Your Business by Google Apps

November 2008 - (Free Research)
The goal of this white paper is to focus on the key issues involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. 
(WHITE PAPER) READ ABSTRACT |

Reducing call volumes by helping customers self-serve by Jive Software

June 2013 - (Free Research)
In this brief case study, discover how Citrix integrated a software toolkit within their existing content systems that dramatically improved their customer self-service offerings. Customers can now easily search online for answers and interactions with peers and service reps in the same community space. 
(CASE STUDY) READ ABSTRACT |

SharePoint E-Zine - Volume 18: Tips and Tricks for Electronic Content Management by SearchWinIT

February 2010 - (Free Research)
Organizations with growing volumes of data are using the Enterprise Content Management capabilities in SharePoint to gain a strategic advantage. Find out how to get the most out of SharePoint's ECM functionality to take your organization to the next level. 
(EZINE) READ ABSTRACT |

Records Management’s Breaking Point: Managing Electronic Records in High-Volume Environments by ASG Software Solutions

April 2011 - (Free Research)
This White paper outlines issues that make manging transactional electronic records challenging, demonstrates why organizations need to tame the high volume transactional records beast, and lastly, describes what to look for in a transactional electronic records management solution. 
(WHITE PAPER) READ ABSTRACT |

Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems

Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security. 
(SOFTWARE PRODUCT)

Managing Paper Patient Records In a Clinical Practice by Nuance

October 2011 - (Free Research)
Read this study conducted by Nuance Communications to better understand the bottlenecks and issues that arise from using paper documents in the health care field and how electronic document management can greatly eliminate these issues. 
(WHITE PAPER) READ ABSTRACT |

Priority Solutions International: SpringCM delivers cost savings and scalable business growth by SpringCM

March 2011 - (Free Research)
Priority Solutions International sought to implement an electronic document management system to manage PODs, automate the delivery verification process, and provide self-service accessibility to delivery information for clients. Learn how SpringCM’s d them to address their most critical ECM and BPM challenges. 
(CASE STUDY) READ ABSTRACT |

Email management suite by Iron Mountain

June 2008 - (Free Research)
Email management solutions are designed to simplify your email management complexities. In this brief Videocast, legendary British comic, John Cleese, explains why you should want a total email management suite. 
(VIDEO) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

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