Calls Analysis Mapping White Papers, Calls Analysis Mapping Software, Calls Analysis Mapping Research, Hardware and Services

Using Location Intelligence To Maximize the Value of BI by Esri

December 08, 2011 - (Free Research)

All these scenarios share the benefits and success from incorporating business intelligence (BI) and geographic analysis into their data analytics. Read this paper to learn about this new technique, location intelligence (LI), the technologies behind it and how it can significantly improve your business.

(WHITE PAPER)

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LANsurveyor 10.0 Automated Network Mapping and Documentation by SolarWinds, Inc.

November 2007 - (Free Research)

LANsurveyor automatically discovers and diagrams network topology, generates network maps in Visio, detects new devices and changes to network topology, and performs inventory management for hardware and software assets. Download a free 30-day trial today to see why more than 45,000 network professionals trust SolarWinds solutions.

(DEMO)

ESRI Maps for IBM Cognos by Esri

April 2012 - (Free Research)

This webcast looks at the integration of interactive maps to enable location analytics as part of the BI suite.

(WEBCAST)

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Esri Maps for IBM Cognos flr by Esri

May 2012 - (Free Research)

This product overview looks at the features and benefits of Esri Maps for IBM Cognos.

(WHITE PAPER)

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Attain Insight, See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports and analysis. by IBM

October 2011 - (Free Research)

See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports and analysis.

(PRODUCT DEMO)

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How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge

November 2009 - (Free Research)

The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.

(WHITE PAPER)

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2012 Next Generation Firewall Security Value Map by SonicWALL

February 2012 - (Free Research)

Access this unique Security Value Map (SVM) that uses information compiled from NSS Labs Product Analysis Reports (PAR) and Comparative Analysis Reports (CAR), illustrating the relative value of various next-generation firewall security products.

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.

(WHITE PAPER)

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MWD Advisors, BPM Vendor Capability Assessment by Oracle Corporation

November 2011 - (Free Research)

Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organizations business process management (BPM) needs. Read this now and discover the power of developing rule sets directly within the suite, the breakdown of each product and its capabilities and more.

(WHITE PAPER)

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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 2010 - (Free Research)

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.

(WHITE PAPER)

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Place Matters in the Helping Professions: GIS for Human and Social Services Organizations by Esri

April 2011 - (Free Research)

Read this white paper to learn how leveraging the data management, analysis, and visualization capabilities of geographic information system (GIS), empowers social workers and other human service professionals to understand community needs, measure environmental forces, deliver services more efficiently, and detect fraud and abuse.

(WHITE PAPER)

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Understanding The American Consumer by Esri

March 2012 - (Free Research)

Listen to this podcast to learn how geographic information systems (GIS) help you analyze a compilation of data by projecting it visually on a map, enabling you to see or predict trends and patterns that support more informed decision making.

(PODCAST)

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DevOps: Advances in Release Management and Automation -- The Ovum Rainbow Map for DevOps Solutions Comparing 11 Vendors by SERENA Software, Inc.

September 2011 - (Free Research)

<p>DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs.</p>

(WHITE PAPER)

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Map, Code, Rebuild, Repeat: How a Complete Understanding of your Integration Environment and Data can Stop the Cycle by Liaison Technology (E-mail this company)

April 2012 - (Free Research)

Many organizations struggle to carry on the processes of multiple large data integration and SOA projects for reconstructing data flows, ontologies, transformations and more. This paper addresses the obstacles faced when attempting data projects and the strategic plans for overcoming these issues to attain a higher ROI and reduce overall cost.

(WHITE PAPER)

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SolarWinds Engineer's Toolset v9: Network Management Software 30-Day Free Trial by SolarWinds, Inc.

November 2007 - (Free Research)

SolarWinds Engineer's Toolset is renowned by network engineers worldwide, who rely on its desktop tools to monitor, discover, manage, and troubleshoot their networks. Download a free 30-day trial to explore capabilities including: monitors and alerts on availability, bandwidth utilization and network device health, and robust network diagnostics.

(DEMO)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Next-Gen Network Performance Management by Riverbed Technology, Inc.

April 2012 - (Free Research)

Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges.

(WHITE PAPER)

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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 2012 - (Free Research)

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

(WHITE PAPER)

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Wayne Eckerson Discusses Utilizing Geospatial BI to Reach Business Goals by Esri

October 2011 - (Free Research)

Watch this video session with BI expert Wayne Eckerson to learn the best practices aligning BI with your organization's business activities.

(VIDEO)

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The Importance of Social Network Analysis for Communication Service Providers by Sybase, an SAP company

February 2012 - (Free Research)

This brief paper details the need for social network analysis (SNA), new methods for conducting it and why Sybase IQ is well-positioned to aid in the analytical queries needed to perform such analysis.

(WHITE PAPER)

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Miercom Report Avaya WLAN Controller 8180 by Avaya

December 2011 - (Free Research)

This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.

(TEST RESULTS)

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Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®

March 2012 - (Free Research)

This white paper provides a road map for Web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision making for Internet services.

(WHITE PAPER)

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CW+ Open Group: The Open Group Architecture Framework (TOGAF™ 9) and the US Department of Defense Architecture Framework by ComputerWeekly.com

October 2010 - (Free Research)

Numerous architecture framework standards have been developed and matured over the past decade and the focus of these frameworks is diverse. Many engineers believe there is an ―either or‖ decision to be made regarding these frameworks; however, this is not always the case.

(WHITE PAPER)

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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.

(WHITE PAPER)

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