Calling Cards White Papers, Calling Cards Software, Calling Cards Research, Hardware and Services

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Control Access and Protect Assets with Print-on-Demand Intelligent ID Cards by Zebra Technologies

March 22, 2011 - (Free Research)

Fraud and theft are constant threats to any organization. This paper defines how human resources and security departments can print intelligent ID cards to identify employees, visitors and patrons, and manage access to facilities, equipment, and services through a range of “intelligent” access card technologies.

(WHITE PAPER)

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Fraud Prevention and Detection for Credit and Debit Card Transactions by ILOG, an IBM Company

April 2008 - (Free Research)

This white paper examines credit card fraud and details business rules-based fraud prevention and detection.

(WHITE PAPER)

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Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems

Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security.

(SOFTWARE PRODUCT)

DataNAS XP by Excel Meridian Data, Inc.

The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses.

(HARDWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.

(SOFTWARE PRODUCT)

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 2011 - (Free Research)

In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.

(EZINE)

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IT Handbook - Network Consolidation by Dell, Inc. and Intel

August 2011 - (Free Research)

Any virtualization layer or hypervisor introduces a new set of demands to a server or blade environment. This e-book explains the process of virtualizing the I/O layer, how to manage it and what challenges remain for this disruptive technology.

(EBOOK)

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Guide to Evaluating Two-Factor Authentication Solutions by PhoneFactor

January 2012 - (Free Research)

This white paper will help you choose the two-factor solution that is right for your business.

(WHITE PAPER)

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Use effective call centers to build customer loyalty by Infor CRM

February 2012 - (Free Research)

This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.

(EGUIDE)

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PCI DSS Compliance with Riverbed Stingray Traffic Manager and Stingray Application Firewall by Riverbed Technology, Inc.

January 2012 - (Free Research)

PCI DSS is mandatory for any business that handles confidential cardholder data. Riverbed® Stingray™ Traffic Manager and Stingray Application Firewall Module help with many parts of the PCI DSS specification, notably the web application firewall (WAF) requirements of section 6.6.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cisco IP Phone Features by Global Knowledge

February 2009 - (Free Research)

This paper explains various features (Softkeys) available to the phone while in a call state.

(WHITE PAPER)

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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 2011 - (Free Research)

Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

(WHITE PAPER)

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Speeding Up File Transfers in Windows 7 by Global Knowledge

January 2011 - (Free Research)

This white paper discusses the tips and tricks that might make file copying quicker for your network.

(WHITE PAPER)

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Accelerate Application Performance with Flash Storage by Oracle Corporation

March 2011 - (Free Research)

Storage performance and capacity demands are increasing rapidly, creating storage input/output challenges for many enterprises running applications that need fast response times. This Webcast will address those challenges and explore a proven solution: Oracle's Sun Flash storage portfolio.

(WEBCAST)

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Chatham-Kent Police: Busy law enforcement agency puts important information on the frontline by BlackBerry

September 2011 - (Free Research)

Chatham-Kent Police Service was looking for a mobile wireless solution that was a cost-effective method of putting information in the officer’s hands, while simplifying management and maintenance and meeting the stringent security protocols required to access police data.

(CASE STUDY)

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CW+: Mobile payments market opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)

The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Dell Server Solutions - Server Hardware Configuration by Dell, Inc. and Intel

April 2011 - (Free Research)

All Servers are essentially the same, featuring the same basic hardware. The appearance and performance of the hardware in a particular server is what makes the difference. Learn more about Server Hardware such as Processors, Hard Drives, RAM, RAID, and Network Controller Cards in this video.

(VIDEO)

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The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation

April 2011 - (Free Research)

This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.

(WHITE PAPER)

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Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs by Calabrio, Inc.

January 2012 - (Free Research)

Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes.

(WHITE PAPER)

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Call Center Workforce Management Software Best Practices by Infor WFM Workbrain

January 2012 - (Free Research)

The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.

(EGUIDE)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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