This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs. 

This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements. 

Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain. 

Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. 

This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes. 

Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges. 

See how a consumer electronics retailer makes quick decisions about its optimal inventory levels using profitability analysis. 

Cloud-based manufacturing applications have exploded onto the market, and with so much hype, determining their suitability and usefulness can be tricky. Read this expert e-book to get tips on how the cloud can be leveraged for ERP, supply chain management, and global inventory management, and learn what to look out for in a still-maturing market. 

Read this white paper to learn the benefits that a multinational manufacturer achieved after they replaced four different enterprise resource planning (ERP) applications with one single system. 

This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. 

The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>