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Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 20, 2012 - (Free Research)

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.

(EZINE)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 26, 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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MWD Advisors, BPM Vendor Capability Assessment by Oracle Corporation

November 16, 2011 - (Free Research)

Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organizations business process management (BPM) needs. Read this now and discover the power of developing rule sets directly within the suite, the breakdown of each product and its capabilities and more.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 03, 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 03, 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation

September 01, 2009 - (Free Research)

Read this white paper to learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.

(WHITE PAPER)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

Introducing Oracle Exadata Database Machine X2-8 by Oracle Corporation

March 18, 2011 - (Free Research)

Oracle has recently introduced the new Exadata Database Machine X-28. Listen to this podcast featuring Ron Weiss to learn more about this new product and how it can enhance your company.

(PODCAST)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Oracle Real Application Clusters 11g Release 2 by Oracle Corporation UK Ltd

September 22, 2010 - (Free Research)

This white paper provides a technical overview of Oracle Real Application Clusters 11g Release 2 with an emphasis on the features and functionality that can be implemented to provide the highest availability and scalability for your enterprise applications.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 08, 2012 - (Free Research)

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

(EZINE)

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Case Study: Medisync Takes Care of Health Providers with EqualLogic Storage by Dell, Inc.

May 03, 2011 - (Free Research)

MediSync's outdated storage infrastructure couldn't handle a new and robust medical application they installed. So they turned to Dell's EqualLogic iSCSI storage array to get the job done. Read this case study for the details.

(CASE STUDY)

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Oracle Exadata Database Machine X2-8 by Oracle Corporation

March 22, 2011 - (Free Research)

Discover this optimized package of software, servers and storage with additional CPU core and memory capacity that can support OLTP, DW or mixed application workloads and creates consolidation economies of scale in the data center.

(DATA SHEET)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 03, 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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Enabling Greater Performance and Efficiency with Hybrid Storage Pools by Oracle Corporation

March 01, 2010 - (Free Research)

This white paper provides an overview of hybrid storage pools (HSPs) and how they can help businesses meet the growing demands for storage I/O throughput in today's data-intensive applications.

(WHITE PAPER)

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Mission-Critical Java by Oracle Corporation

October 23, 2008 - (Free Research)

Technology barriers have prevented enterprises from adopting Java-based approaches for mission critical applications with extreme and predictable computing needs. However, recent advances throughout the entire Java stack have overcome these barriers to position Java to power the next generation of enterprise computing.

(WHITE PAPER)

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2011 IOUG Data Security Survey: Databases More at Risk Than Ever by Oracle Corporation

October 15, 2010 - (Free Research)

IT professionals were recently surveyed on their data security practices. The results were disturbing with 60% saying that a data breach is likely, or they’re not sure what to expect, over the next 12 months. Download this complimentary copy of the 2011 IOUG Data Security Survey Report and see how your organization measures up.

(WHITE PAPER)

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Peak Protection for Oracle Database Workloads by IBM

August 31, 2011 - (Free Research)

This white paper describes the benefits of using ProtecTIER deduplication solutions in an Oracle data protection environment.

(WHITE PAPER)

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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation

March 01, 2012 - (Free Research)

In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.

(WHITE PAPER)

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Windows 8 Reality by Global Knowledge

April 30, 2012 - (Free Research)

Gain an insider's view into Windows 8 Beta, the successor to Windows 7. Find out why some experts are calling it an operating system tailored for tablets.

(WHITE PAPER)

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Upgrading Your Oracle Applications by Advent Global Solutions Inc.

May 04, 2012 - (Free Research)

As the benefits become increasingly evident, more companies are choosing to upgrade their Oracle applications within the next two years. In this e-guide find out exactly what new features are persuading IT pros to take on an upgrade initiative and how they’re approaching the process.

(EGUIDE)

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