Cisco 2800 Series by Cisco Systems, Inc.. The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections. more... >> Discover more offerings from Cisco Systems, Inc..

Enterprise Cloud Services − Unified Communications Avaya Aura At-A-Glance: Exceptional Reliability, Scalability, and Security by Hewlett-Packard Company June 29, 2012 - (Free Research) Uncover details of an enterprise-grade hosted unified communications solution that enables a distributed system based on SIP to provide multiple benefits throughout your organization.  (WHITE PAPER) READ ABSTRACT |

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.  (WHITE PAPER) READ ABSTRACT |

Unified Communication Manager - Class of Service by Global Knowledge February 14, 2013 - (Free Research) This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations.  (WHITE PAPER) READ ABSTRACT |

Making Lync Your Softphone by AVST (E-mail this company) April 12, 2013 - (Free Research) This video explores how AVST's Intelligent Gateway can help you bridge the gap between your collaborative applications and your existing PBX, allowing you to unlock the power of UC without upgrading or replacing your PBX.  (VIDEO) READ ABSTRACT |

GFI FAXmaker by GFI Software GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT)

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Dynamic Routing Architecture by Progress Software November 2011 - (Free Research) Read this paper to find out how dynamic routing architecture (DRA) optimizes communications beyond clustering in complex, distributed topologies to enable easier scaling and greater agility in changing the IT environment to meet changing business needs and market conditions.  (WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Cisco Catalyst 3560 Series Switches by Cisco Systems, Inc. The Cisco® Catalyst® 3560 Series is a line of fixed-configuration, enterprise-class switches that include IEEE 802.3af and Cisco prestandard Power over Ethernet (PoE) functionality in Fast Ethernet and Gigabit Ethernet configuration.  (HARDWARE PRODUCT)

Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc. October 2009 - (Free Research) This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing.  (CASE STUDY) READ ABSTRACT |

Cisco Telepresence Zones by Global Knowledge April 2013 - (Free Research) The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.  (WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect August 2010 - (Free Research) This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.  (WHITE PAPER) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT)

QuadraConnector - Connecting QuadraDocV5 to SAP applications by Quadrant Software (E-mail this company) March 2013 - (Free Research) In today's competitive business environment, the rate at which you can send and receive information may be what separates you from the pack. In this resource, learn about a technology that allows seamless delivery of electronic documents from within your SAP or ERP platform across an entire organization, for faster information exchange.  (WHITE PAPER) READ ABSTRACT |

Eight Showstopper Problems with BPEL Servers for Event-Driven SOA by Fiorano Software, Inc. August 2008 - (Free Research) This paper analyzes some critical implementation-level problems faced by current BPEL products in real-world implementations.  (WHITE PAPER) READ ABSTRACT |

QuadraDocV5 - The Leading Document Routing Virtual Appliance by Quadrant Software (E-mail this company) December 2012 - (Free Research) Creating a superior workflow in your office requires the collaboration of many projects, not the least of which is efficient document routing. Check out this brief resource to learn about a document routing technology that sends, receives, centrally controls, and secures business critical content within your organization.  (WHITE PAPER) READ ABSTRACT |

Cisco 2800 Series by Cisco Systems, Inc. The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.  (HARDWARE PRODUCT)

Cisco Catalyst 3750 Series Switches by Cisco Systems, Inc. The Cisco Catalyst 3750 Series Switch is an innovative product for midsize organizations and enterprise branch offices.  (HARDWARE PRODUCT)

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments by Forum Systems September 2005 - (Free Research) Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more.  (WHITE PAPER) READ ABSTRACT |

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT)

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge November 2010 - (Free Research) This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.  (WHITE PAPER) READ ABSTRACT |

WAN Optimization in MPLS Networks - The Transparency Challenge by Expand Networks March 2008 - (Free Research) Today's modern Wide Area Networks (WANs), such as MPLS networks, provide much more than just a framework for information transport.  (WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by IBM December 2010 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.  (CASE STUDY) READ ABSTRACT |

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