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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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Accellion vs Box: 5 Key Reasons Enterprises Select Accellion by Accellion, Inc.

April 30, 2014 - (Free Research)
Read this whitepaper to learn how Accellion's private cloud answers the need for a mobile, scalable, flexible file sharing solution that extends and reinforces enterprise security policies and controls. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Enterprises Prefer Juniper Wireless by Juniper Networks, Inc.

July 31, 2012 - (Free Research)
Discover the ten characteristics and features any WLAN solution should offer to support the transformational trends your business is making and meet the many challenges of today's enterprises. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons for Using Server Online Backup and Recovery by Iron Mountain

June 04, 2010 - (Free Research)
This paper discusses the top 10 reasons enterprises are turning to this technology for data recovery. 
(WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Orange is the New Black by Innotas

November 30, 2013 - (Free Research)
There's a reason those little boxes on your spreadsheets are called "cells."  In an age of over-crowded budgets and global competition, businesses need their IT organizations to do more than complete projects on time, on budget and with the required functionality. IT must become a true business partner. 
(WHITE PAPER) READ ABSTRACT |

PCI Council issues mobile application rules for software developers by SearchSecurity.com

April 25, 2013 - (Free Research)
The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments. 
(EGUIDE) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
(CASE STUDY) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.

June 2011 - (Free Research)
There has been tremendous innovation in contact center WFM over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Key Grounding and Voltage Considerations In the Data Center by Schneider Electric

January 2011 - (Free Research)
This e-guide explains the reasons for implementing grounding methods and the problems that can occur if it is done incorrectly. Find out how to design your data center’s power system with key components in mind and how much power to implement in your data center. 
(EGUIDE) READ ABSTRACT |

Is it time to reevaluate your workforce management tools? by ClickSoftware

February 2013 - (Free Research)
Workforce management (WFM) tools are no longer a nice-to-have. In order to be successful in today's mobile, global market you need WFM practices that keep your business running smoothly. Access this e-guide to discover why legacy WFM tools are falling short and learn key factors to consider when upgrading your WFM system. 
(EGUIDE) READ ABSTRACT |

Why Switch to Automated Release and Deployment? by IBM

October 2013 - (Free Research)
To do more with less while producing higher quality software, savvy organizations are turning to Dev Ops. In this informative resource, learn more about the DevOps approach, and explore the benefits you could experience by switching to automated release and deployment. 
(WHITE PAPER) READ ABSTRACT |

Is Data Storage Holding Your Business Back? by Xiotech Corporation

June 2010 - (Free Research)
Applications are central to business, and the performance of those applications can mean the difference between market success and lost revenues. In order to keep pace with these applications, speed time to value and improve availability, IT has adopted technology innovations like virtualization and cloud. 
(WHITE PAPER) READ ABSTRACT |

Improving Business Continuity for the Remote Office by Avocent

February 2008 - (Free Research)
Can you cost-justify complete infrastructure redundancy across multiple sites for the sake of improved business continuity? Learn about other ways to insure your IT is always on. 
(WHITE PAPER) READ ABSTRACT |

Self-Service Performance Analytics Creates Greater Customer Engagement by Genesys

June 2014 - (Free Research)
This white paper illustrates how to leverage analytics and business intelligence (BI) to gauge channel success and the performance of self-service options in the contact center. Discover how BI analytics embedded into IVR enables you to improve customer experiences, eliminate frustrations, and optimize your interaction processes. 
(WHITE PAPER) READ ABSTRACT |

Five Ways to Differentiate Your Customer Service Offering Using the Cloud by Genesys

March 2012 - (Free Research)
Implementing new technologies to enable multi-channel customer service isn't always easy, especially for mid-size organizations that are trying to balance costs with customer personalization. Access this white paper to learn why a cloud-based contact center could be the answer for better service at a lower cost. 
(WHITE PAPER) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc.

April 2011 - (Free Research)
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.

January 2012 - (Free Research)
There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs. 
(WHITE PAPER) READ ABSTRACT |

The Need for Profitability and Cost Management by Oracle Corporation

September 2008 - (Free Research)
Profitability and cost management (PCM) is at the core of enterprise performance management, as it represents the bottom line for every company. However, there are multiple reasons why PCM is of particular relevance, especially today. Ready this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Five Reasons to Offload Analytics from Your Data Warehouse by ParAccel

November 2011 - (Free Research)
In this webcast, we consider the novel architectural options presented by new technology and offer 5 reasons to offload analytic workloads from your data warehouse. Topics discussed include the changing business and technology landscape, a new architecture for all business information, 4 criteria for selecting the right offload platform and more! 
(WEBCAST) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Five Reasons to Offload Analytics from Your Data Warehouse by ParAccel

December 2011 - (Free Research)
Traditional data warehouse infrastructure struggles to keep up with the expanding demand for a wide and changing variety of analytic workloads.  The result is growing frustration as end-users are forced to use sample data, aggregate data and even restricted in their access to information in standalone or enterprise data warehouses. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Top Reasons to Choose EMC for SAP HANA by EMC Corporation

October 2013 - (Free Research)
EMC is the leading enterprise storage platform for SAP, making it ideal for your SAP HANA solution. Click here for more reasons why EMC is the natural choice when it comes to your SAP HANA deployment. 
(WHITE PAPER) READ ABSTRACT |

4 Reasons To Go Beyond VMware View with Citrix XenDesktop by Citrix

March 2014 - (Free Research)
This whitepaper examines four reasons to move past the limitations of VMware View. 
(WHITE PAPER) READ ABSTRACT |

5 Top Reasons to Consider Flash Storage for the Enterprise by Dell India

February 2013 - (Free Research)
Check out this game-changing resource to find out how the latest innovations to flash technology are completely changing the face of storage. 
(WHITE PAPER) READ ABSTRACT |

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