Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

AirMagnet WiFi Analyzer by AirMagnet August 15, 2011 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities.  (TRIAL SOFTWARE) READ ABSTRACT |

Wireless (In)Security Trends in the Enterprise by AirTight Networks, Inc. December 31, 2012 - (Free Research) This resource will help give help you understand what kind of WiFi security gaps are leaving organizations like yours vulnerable. Get this unique "hacker's eye view" on enterprise WiFi networks and learn how to secure your network today.  (WHITE PAPER) READ ABSTRACT |

University Deters Data Theft: Using Breakthrough 'Non Stop Laptop Guardian ' Technology by Alcatel-Lucent February 2008 - (Free Research) In this case study Charleston Southern University began using Alcatel-Lucent technology. This allowed the school's IT Department to remotely oversee, secure and manage wireless laptop computers, and "lockdown" these devices if lost or stolen.  (CASE STUDY) READ ABSTRACT |

WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly by Global Knowledge October 2010 - (Free Research) Steve Jobs, the man recognized as one of the business world’s most charismatic and organized presenters, was made to look disorganized when his WiFi network stopped working. The unexpected nature of Jobs’ bobble was what made it such a spectacle. This white paper is designed to be a lesson in avoidance.  (WHITE PAPER) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc. July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.  (WHITE PAPER) READ ABSTRACT |

Overview of Cloud-Managed WiFi: The Next Step in Wireless Evolution by Meraki August 2010 - (Free Research) Learn how you can get a cost-effective, simple, and secure network with a centralized control system to help your IT team.  (PODCAST) READ ABSTRACT |

Siemens Mobile UC - Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.  (WHITE PAPER) READ ABSTRACT |

Dying to Comply by Aspect October 2011 - (Free Research) In 2010 when Ofcom, the United Kingdom's regulatory authority for communications industries, revised their regulations regarding outbound calling, businesses were outraged. Companies feared that the revisions would hinder their success. Read on to learn how complying with these changes can actually lead to improved performance and productivity.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Cloud-Managed WiFi-- The Next Step in Wireless Evolution by Meraki August 2010 - (Free Research) This presentation transcript discusses the benefits of cloud managed wireless systems and how it can help eliminate your IT management challenges. Learn how you can get a cost-effective, simple, and secure network with a centralized control system to help your IT team.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Beyond barcodes and RFID: WiFi,RTLS, and other next-gen sensor technologies for manufacturing by IQMS November 2011 - (Free Research) In this eBook, read expert advice on finding the right mix of next generation wireless sensor technologies for every warehouse and shop floor.  (EGUIDE) READ ABSTRACT |

FCR Done Right! by Enkata Technologies April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.  (WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Salesforce.com's Service Cloud for Dummies by Salesforce.com April 2010 - (Free Research) Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies!  (EBOOK)

VoIP Without Hype: What Businesses Need to Know by Fonality Inc. August 2010 - (Free Research) It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Capturing the ICT Dividend by ComputerWeekly.com December 2011 - (Free Research) This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas.  (ANALYST REPORT) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

Productive Workforce by Aspect March 2013 - (Free Research) Many contact centers can't keep up with the demands of the "Consumer 2.0" due to outdated technologies and inefficient call center staffing. In this resource, discover how a workforce optimization strategy can help you improve customer experience and reduce cost per interaction.  (WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc. January 2011 - (Free Research) VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.  (WHITE PAPER) READ ABSTRACT |

TechNet Webcast: Lync for Mobile Devices (Level 200) by Microsoft May 2012 - (Free Research) This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.  (WEBCAST) READ ABSTRACT |

Dispelling Top Ten Wireless Security Myths by AirTight Networks, Inc. December 2012 - (Free Research) Don't fall victim to security myths. This resource will help you debunk the top 10 wireless security myths floating around today. Find out the truth when it comes to firewall and intrusion detection systems, wireless security threats, using WEP to secure WIFI communication, and more.  (WHITE PAPER) READ ABSTRACT |

The Universal Wireless Client: How to Simplify Mobility and Reduce the Cost of Supporting Mobile Workers by Fiberlink Communications June 2008 - (Free Research) This document will explain how Fiberlink's Extend360 Agent™ can simplify secure connectivity to corporate WLANs, home wireless networks, and roaming WiFi and mobile data networks.  (WHITE PAPER) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight April 2008 - (Free Research) Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.  (WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect August 2010 - (Free Research) This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Strategies to Help You Increase Your Team's Productivity in Lean Times by Qwest Communications February 2009 - (Free Research) The weakening economy and turmoil in the U.S. financial system have left employees uneasy in workplaces across the country, this paper explains the ways to increase your team's productivity during these lean times.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.