While fixed-function devices such as point-of-sale (POS) systems, ATMs, mobile devices and more are subjected to the same threats and compliance requirements as regular endpoints, they also have their own innate security challenges. This paper uncovers a 3-pronged approach to securing fixed-function devices and how to effectively implement them. 

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p> 

This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products. 

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals. 

In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality. 

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits. 

This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 

Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains. 

The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 

Apple Macs are popping up more and more often in the workplace. But this presents a big issue: How to integrate Macs into a Windows system. Listen in to discover a solution. 

By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more. 

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.