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Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Greatly Reduce Delivery Timetables and Costs for PeopleSoft Upgrades - Upgrade Accelerators by Advent Global Solutions Inc.

August 2011 - (Free Research)
This presentation transcript aims to identify and address a number of myths that surround the PeopleSoft upgrade process. 
(TRANSCRIPT) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Leading Energy Utility Company Increases Efficiency Through PeopleSoft Financials and HRMS Systems Upgrades by Hexaware Technologies

April 2008 - (Free Research)
Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects. 
(WHITE PAPER) READ ABSTRACT |

PeopleSoft Testing by Hexaware Technologies

May 2008 - (Free Research)
The PeopleSoft Testing Accelerator Kit reduces the overhead of traceability and brings in the concept of reusability. 
(WHITE PAPER) READ ABSTRACT |

Oracle Database - The best choice for PeopleSoft Applications by Oracle Corporation

April 2010 - (Free Research)
This white paper discusses the business and technology reasons behind customers' continued choice of Oracle Database for their PeopleSoft application deployments. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Improve PeopleSoft Quality by Leveraging a Quality Assurance Center of Excellence Model by HP and FocusFrame

February 2009 - (Free Research)
Read this webcast transcript and learn how to leverage industry-leading quality management software and best practices to reduce test cycle time, decrease project risk, and increase the quality of your PeopleSoft applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Anatomy of a PeopleSoft Archiving Project: Seven Basic Principles for Archiving PeopleSoft Enterprise Data by IBM

March 2008 - (Free Research)
Only Princeton Softech Optim™ provides proven, full-lifecycle capabilities for archiving and managing PeopleSoft Enterprise application data, with the broadest range of implementation options to ensure your success. 
(WHITE PAPER)

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

User Access Controls: Authorizations Insight for PeopleSoft by Approva Corporation

January 2007 - (Free Research)
Approva's Authorizations Insight for PeopleSoft monitors user authorizations across all your PeopleSoft ERP environments to detect, remediate and prevent segregation of duties (SoD) conflicts and inappropriate access to sensitive pages. 
(DATA SHEET) READ ABSTRACT |

General Computing Controls Insight for PeopleSoft by Approva Corporation

January 2007 - (Free Research)
Approva's General Computing Controls Insight for PeopleSoft monitors configurable settings within PeopleSoft Enterprise and automatically alerts you of inappropriate values or changes in system settings which could lead to control violations. 
(DATA SHEET) READ ABSTRACT |

Loss from Legacy Call Center Infrastructure by Genesys

September 2013 - (Free Research)
Is your legacy call center infrastructure limiting your organization's ability to increase efficiencies, reduce costs, and raise productivity? What's the true cost of a legacy call center? Answer these questions now by consulting this exclusive infographic. 
(WHITE PAPER) READ ABSTRACT |

Extending PeopleSoft Applications with Oracle Fusion Middleware by Oracle Corporation

March 2008 - (Free Research)
This white paper discusses how Oracle Fusion Middleware capabilities provide a comprehensive SOA platform, integrating disparate and heterogeneous systems that exist within the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Anatomy of a PeopleSoft Enterprise Archiving Project by IBM

February 2008 - (Free Research)
The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. 
(WHITE PAPER) READ ABSTRACT |

Harnessing Oracle Governance, Risk, and Compliance Applications to Improve Your PeopleSoft 9.1 Upgrade by Oracle Corporation

July 2010 - (Free Research)
This paper explains how the Oracle Governance, Risk, and Compliance (GRC) applications suite may be leveraged to streamline your upgrade to PeopleSoft 9.1, while building an enterprise GRC platform that helps realize operating efficiencies, transparency, and sustainable compliance and risk management well into the future. 
(WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on Oracle by ComputerWeekly.com

February 2012 - (Free Research)
This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy. 
(WHITE PAPER) READ ABSTRACT |

VoIP Without Hype: What Businesses Need to Know by Fonality Inc.

August 2010 - (Free Research)
It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Strengthening Data Privacy in PeopleSoft by Approva Corporation

May 2008 - (Free Research)
Understanding the vulnerabilities of ERPs such as Peoplesoft can help your company mitigate the risk of data breaches. This white paper discusses how automated CPM solutions can help to fight the threat of data loss. 
(WHITE PAPER) READ ABSTRACT |

SAP Application Migration Made Easy by Hexaware Technologies

October 2011 - (Free Research)
This paper presents implementation vision for faster, more efficient and cost effective migration, from PeopleSoft to SAP, through a viable solution. 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Storage for Oracle PeopleSoft Applications by Oracle Corporation

June 2011 - (Free Research)
This white paper explains how by partitioning databases based on the lifecycles of the information and compressing historical data, IT departments can reduce their dependency on high-end storage, reduce their incremental storage costs, keep more data online for longer periods, and improve the performance of applications. 
(WHITE PAPER) READ ABSTRACT |

Guidebook:  Oracle Cloud Services by ComputerWeekly.com

May 2012 - (Free Research)
This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. 
(ANALYST REPORT) READ ABSTRACT |

Duke Energy emerges from 'dark period' with PeopleSoft 8.9 upgrade by Advent Global Solutions Inc.

September 2011 - (Free Research)
While maintenance is tedious, forgoing maintenance usually causes much more tedious and compliance related issues. Duke Energy learned this the hard way. Read this tip guide to learn how this Charlotte, N.C. - based electric and retail gas utility company, effectively managed their software upgrade in the perils of compliance risks. 
(EGUIDE) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc.

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT |

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