WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

GFI FAXmaker by GFI Software GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT)

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Company September 30, 2009 - (Free Research) Spain's La Caixa bank wanted to expand into international markets, but reaching new customers meant amping up its customer service experience. Read this brief case study to discover how La Caixa chose a contact center outsourcing service to improve its customer experience management, boost its competitive position, and ultimately drive growth.  (CASE STUDY) READ ABSTRACT |

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.  (WHITE PAPER) READ ABSTRACT |

International Cruise & Excursions, Inc. by Aspect March 2008 - (Free Research) ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales.  (CASE STUDY) READ ABSTRACT |

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge September 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Customer Relationship Management by Infor November 2006 - (Free Research) Infor CRM solutions are accessible anywhere, anytime on a variety of devices with Web-based technology and access through a password-protected portal.  (ARTICLE)

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.  (EZINE)

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

The TCP/IP and OSI Models by Global Knowledge March 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.  (WHITE PAPER) READ ABSTRACT |

Software Internationalization/Translation/Localization Services by Globalization Partners International Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software.  (SERVICE)

The Five Productivity Benefits of a Secure Network by Cisco Systems, Inc. October 2008 - (Free Research) A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed.  (WHITE PAPER) READ ABSTRACT |

Managing the Transition to International Financial Reporting Standards by Oracle Corporation July 2008 - (Free Research) This white paper identifies the many challenges companies face when implementing International Financial Reporting Standards (IFRS) in corporate reporting. The Oracle solution provides the high level of analysis and transparency that companies need in today's demanding and uncertain global financial reporting environment.  (WHITE PAPER) READ ABSTRACT |

International Procurement Center: Increasing Efficiency and Maximizing Profitability by E2open January 2009 - (Free Research) This white paper describes international procurement center (IPC) processes and capabilities, and explains the ways in which an IPC deployment can enhance your profitability.  (WHITE PAPER) READ ABSTRACT |

Industry Intelligence: International Financial Reporting Standards for Hedge Funds by Advent Software, Inc January 2010 - (Free Research) This paper introduces hedge funds and hedge fund service providers to IFRS.  (WHITE PAPER)

Controlling High Fraud Risk of International Transactions iovation Reputation Services by iovation, Inc. March 2008 - (Free Research) Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers.  (WHITE PAPER) READ ABSTRACT |

Building the Information Infrastructure for a Global Enterprise: How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain.  (WHITE PAPER) READ ABSTRACT |

Buckle Up (On the Road to IFRS) Straight Talk Book Series by Deloitte July 2009 - (Free Research) The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map.  (WHITE PAPER) READ ABSTRACT |

International Transportation Management Benchmark Study: Getting More From Less by SAP America, Inc. November 2012 - (Free Research) This resource reveals the results of a benchmarking survey of over 200 supply chain managers regarding their international transportation management (ITM) practices, processes, and technologies.  (WHITE PAPER) READ ABSTRACT |

Managing the Transition to International Financial Reporting Standards (IFRS) by Oracle Corporation July 2009 - (Free Research) The white paper discusses what US organizations can do to prepare for International Financial Reporting Standards (IFRS), and focuses on what Oracle's Enterprise Performance Management solutions can do to help with top-end reporting.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com January 2013 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now.  (EZINE) READ ABSTRACT |

SHI International Pioneering Data Center Design for Cloud Services by Hewlett-Packard Limited August 2012 - (Free Research) IT services provider, SHI International, needed to find a way to build new data centers to host cloud computing services. This case study illustrates how they leveraged HP's capabilities to create a scalable, manageable, on-demand computing facility.  (CASE STUDY) READ ABSTRACT |

Priority Solutions International: SpringCM delivers cost savings and scalable business growth by SpringCM March 2011 - (Free Research) Priority Solutions International sought to implement an electronic document management system to manage PODs, automate the delivery verification process, and provide self-service accessibility to delivery information for clients. Learn how SpringCM’s d them to address their most critical ECM and BPM challenges.  (CASE STUDY) READ ABSTRACT |

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