Call Integration Small White Papers, Call Integration Small Software, Call Integration Small Research, Hardware and Services

Integration Platform as a Service: Moving Integration to the Cloud by IBM

December 28, 2011 - (Free Research)

The growth of cloud computing has fueled the need to integrate cloud applications with each other and with applications that continue to reside on premise. Traditional integration approaches are evolving into more complete offerings called integration platform as a service (iPaaS) solutions. Read this paper and learn about this technology.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Time to Rethink the IT Stack by ComputerWeekly.com

November 2011 - (Free Research)

In this report Ovum calls for a rethink of the traditional IT technology stack, to ensure better interoperability and adaptability.

(ANALYST REPORT)

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OSPF Scaling and Summarization by Global Knowledge

November 2010 - (Free Research)

This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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How to Dramatically Speed Accounting and Business Processes by Exact Software

March 2012 - (Free Research)

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 2012 - (Free Research)

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.

(EZINE)

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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)

The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.

(WHITE PAPER)

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VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.

October 2005 - (Free Research)

The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth.

(WHITE PAPER)

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Quest Foglight_Hit the Easy Button for No-Fuss Application Performance Monitoring by Quest Software

May 2012 - (Free Research)

About 50% of companies have an application performance monitoring (APM) system in place, and those that don't are likely losing customers and revenue. Quest Software has made vast improvements to its Foglight APM line, including supreme simplicity and virtualization capabilities. Read this and learn about the research behind these advancements.

(PRODUCT OVERVIEW)

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Successfully Enable an Integrated, Modernized IT Environment

by HP

September 2011 - (Free Research)

This transformation workshop seeks to foster a collaborative effort to enable an integrated modernized IT environment. Check out this brief video to get a preview of the application transformation workshop that clients are calling "a day well spent".

(VIDEO)

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What Does Big Data Mean for the Smaller Business? by Plex Systems

April 2012 - (Free Research)

Instead of letting your small business drown in today's flood of "big data", read this white paper to learn strategies you can use to not only keep your head above water, but successfully capture data, store it, search and analyze it, and parse useful information from it.

(WHITE PAPER)

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How to Evaluate and Buy Small or Midsize ERP Platforms by Exact Software

February 2012 - (Free Research)

This e-book provides expert best practices for small and midsized businesses (SMBs) to follow when evaluating enterprise resource planning (ERP) systems. Read more to learn how to avoid speed bumps along the way and make the process as smooth as possible.

(EBOOK)

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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.

(IT BRIEFING)

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The data sharing paradox. A guide to small business on data sharing and security by ComputerWeekly.com

September 2011 - (Free Research)

This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated.

(WHITE PAPER)

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)

Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.

(WHITE PAPER)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

ZoomReader and ABBYY OCR: Mobility For Low Vision iPhone Users

by ABBYY

May 2012 - (Free Research)

<p>Read this case study to learn about the ZoomReader application – a mobile app offering enlarged text to people with limited or low vision who need to see small text on-the go.</p>

(CASE STUDY)

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