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How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc. January 20, 2011 - (Free Research) VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.  (WHITE PAPER) READ ABSTRACT |

Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.  (WHITE PAPER) READ ABSTRACT |

How to Select the Right Database for Your Next Generation HPC by Versant Corp. April 2011 - (Free Research) This webcast introduces a framework to evaluate key database technologies. You will learn how to make the best database platform selection based on your specific high performance application development requirements and therefore avoid costly failures. View this webcast for insight into selecting the right database for your next generation HPC.  (WEBCAST) READ ABSTRACT |

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife February 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.  (WHITE PAPER) READ ABSTRACT |

How to Make Virtual Desktop Security Simpler and More Scalable by Citrix April 2011 - (Free Research) It is essential to provide a secure and scalable IT environment. But realize that traditional security methods may not be able to fully protect your virtual desktop environment. Explore effective strategies that can make virtual desktop security simpler and more scalable, while protecting and providing flexible IT delivery methods to end-users.  (WEBCAST) READ ABSTRACT |

Virtual Data Center E-Zine: Volume 31 - How to Make the Transition from Physical to Virtual and Back by AMD September 2011 - (Free Research) “Workloads in transition” is one way to characterize virtualization, which ranges from physical-to-virtual  to virtual-to-virtual and virtual-to-physical. In this issue, learn valuable strategies to get the most out of your virtualization dollars, and make the connection between blade enclosures and virtual server load balancing.  (EZINE)

Tip Guide: How to make the case for an ERP upgrade by SAP America, Inc. October 2011 - (Free Research) Delaying necessary upgrades or not taking advantage of innovations for enterprise resource planning (ERP) systems can impede productivity, security and regulatory compliance efforts. In this Tip Guide, ERP veterans discuss making the ERP upgrade business case using arguments that resonate with CEOs and CFOs.  (EGUIDE) READ ABSTRACT |

Storage Switzerland: How to Make Cloud Storage as Secure as Local Storage by TwinStrata, Inc. February 2013 - (Free Research) Access this paper by George Crump, Storage Switzerland senior analyst, to learn about making your cloud storage as secure as local storage.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

Virtual Data Center E-Zine - Volume 31: How to Make the Transition from Physical to Virtual and Back by VMware, Inc. March 2011 - (Free Research) “Workloads in transition” is one way to characterize virtualization, which ranges from physical-to-virtual to virtual-to-virtual and virtual-to-physical. Although each type of migration has its advantages, it has its challenges too. Find out where potential problems lurk, and keep them from dragging down your process.  (EZINE)

How to make the storage decisions to ensure virtualisation success by ComputerWeekly.com April 2010 - (Free Research) This report examines the tools, technologies and best practices forbuilding an effective virtualisation strategy, with a particular focuson the role of storage for success in server virtualisation to achievegreater efficiencies through optimising infrastructure.  (WHITE PAPER) READ ABSTRACT |

How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc. March 2010 - (Free Research) Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.  (WHITE PAPER) READ ABSTRACT |

How to make the business case for de-perimeterisation by ComputerWeekly.com November 2010 - (Free Research) Computing history can be defined in terms of increasing connectivity over time, starting fromno connectivity and developing to the restricted connectivity we currently have today, withislands of corporate connectivity behind their managed perimeter.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com January 2012 - (Free Research) In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now.  (EZINE) READ ABSTRACT |

CW buyer's guide: The business advantages of big data by ComputerWeekly.com November 2012 - (Free Research) Big data may appear to be just another bandwagon, but it is important, and needs to be addressed carefully and sensibly.  (ESSENTIAL GUIDE) READ ABSTRACT |

Best Kept Secrets of Peer Code Review: Modern Approach Practical Advice by SmartBear Software August 2012 - (Free Research) This insightful e-book provides in-depth best practices and advice on how to catch code errors before they are able to cause bigger problems within your organization. Read more inside to uncover new tools designed to make the QA process faster and easier.  (EBOOK) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com November 2012 - (Free Research) Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.  (BOOK) READ ABSTRACT |

Presentation Transcript: Templates and Thin Provisioning - Compelling Business and Technology Drivers for Server Virtualization by VMware and Intel September 2010 - (Free Research) Read this transcript of a brief demo and video where Mike Laverick covers: Templates, thin virtual disks, how to create new virtual machines with vSphere, as well as how to make a virtual disk be thin-provisioned.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Book: Standardizing Business Continuity by IBM December 2010 - (Free Research) Download this e-book, brought to you by SearchCompliance.com, for insights, tips and suggestions for developing an optimal business continuity plan. Read on to learn details of FEMA’s PS-Prep, how to make the case for business continuity, what standard to use, how to measure continuity risk, and much more!  (EBOOK) READ ABSTRACT |

6 Things Every Manager Should Know About Microsoft Sharepoint by Rackspace Hosting October 2011 - (Free Research) Wouldn’t it be great if you could quickly find company information, work closely with teams in different locations, and securely share documents with major customers? You can do all that with SharePoint. This resource presents six key concepts that every IT pro should be aware of before adopting SharePoint into the enterprise  (WHITE PAPER) READ ABSTRACT |

Building a Compelling Case for Change: Aligning Strategy with Action by OpenText April 2013 - (Free Research) Watch this webinar today to explore the key challenges in developing a compelling case for change when it comes to your business processes. Learn how you can gain support across your organizational culture and discover the strategic role BPM technology plays to align the goals and actions of the end-user community with your business objectives.  (WEBCAST) READ ABSTRACT |

CW Buyer's Guide: Business Intelligence by ComputerWeekly.com September 2011 - (Free Research) This eight-page Buyer's Guide on Business Intelligence analyses the factors CIOs and senior IT professionals will need to consider as they plan their BI strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

Tips for improving supply chain management by Kinaxis July 2011 - (Free Research) An efficient supply chain is key to a successful organization. Read this e-book for expert advice on how to optimize your supply chain, using more efficient technology and best practices, and find out what the most successful supply chains have in common.  (EBOOK) READ ABSTRACT |

Expert Advice for Making the Move From Unix to Linux by Red Hat and HP February 2011 - (Free Research) Once you know how to make a business case for migration, learn how to train your Unix staff to manage Linux environments. Find out about key differences between the two operating systems and provide your team with tactics for optimal backup and performance monitoring.  (EGUIDE) READ ABSTRACT |

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