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Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 06, 2006 - (Free Research)

KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.

(WHITE PAPER)

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Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge

June 20, 2011 - (Free Research)

While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.

(WHITE PAPER)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge

March 13, 2009 - (Free Research)

Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Case Study: Leading History Museum Cuts Server and Storage Management Times By Around 50% With Virtualization by Dell, Inc. and Intel

August 01, 2011 - (Free Research)

<p>This case study follows one organization's approach to addressing their space, power, and cooling constraints. Explore the virtualization architecture they decided on and the key hardware, software, and service components that comprise it.</p>

(CASE STUDY)

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How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 10, 2010 - (Free Research)

Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.

(WHITE PAPER)

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CW+ Open Group: The Open Group Architecture Framework (TOGAF™ 9) and the US Department of Defense Architecture Framework by ComputerWeekly.com

October 13, 2010 - (Free Research)

Numerous architecture framework standards have been developed and matured over the past decade and the focus of these frameworks is diverse. Many engineers believe there is an ―either or‖ decision to be made regarding these frameworks; however, this is not always the case.

(WHITE PAPER)

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10 ASP.NET Tips To Increase Productivity and Simplify Maintenance by Global Knowledge

May 13, 2009 - (Free Research)

The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.

(WHITE PAPER)

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The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com

February 20, 2012 - (Free Research)

This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.

(ESSENTIAL GUIDE)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

The single most important document: Moving annual reporting into the 21st century by IBM

June 01, 2011 - (Free Research)

Despite being so important, the process to create the annual report, the 10-K and the 10-Q is still stuck in the Middle Ages. This paper explores the history of annual reporting, the process of manually creating the annual report, and how to bring this process into the 21st century.

(WHITE PAPER)

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How to Choose an Enterprise-Class Job Scheduling Solution Evaluation Guide by Cisco Systems, Inc.

January 24, 2012 - (Free Research)

Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.

(WHITE PAPER)

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Optimize Virtualization Deployments with Dell EqualLogic Virtualized Storage and VMware vShpere 5 by Dell and VMware

October 14, 2011 - (Free Research)

VMware offers market leading solutions that help businesses address their virtualization needs. Dell and VMware have a long history of collaboration. Read this white paper to learn more.

(WHITE PAPER)

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Analyst Brief: NERSC Case Study On Tape as Cost-Effective and Reliable Solution for Primary Data Storage by Oracle Corporation

July 27, 2011 - (Free Research)

At the NERSC Center in California, tape is simply seen as extremely efficient, cost-effective, scalable—and reliable—storage. With over 13 PB of data on tape (growing at around 60% p.a.) and decades of history, NERSC has the facts to prove tape’s capabilities; so much so that it does not employ additional copies.

(CASE STUDY)

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How to Choose an Enterprise-Class Job Scheduling Solution: Evaluation Guide by Cisco Systems, Inc.

February 14, 2012 - (Free Research)

(WHITE PAPER)

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How Integrating E-Commerce with ERP Increases Revenue by Exact Software

March 20, 2012 - (Free Research)

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.

(CASE STUDY)

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Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com

January 17, 2012 - (Free Research)

Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.

(ESSENTIAL GUIDE)

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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.

(WHITE PAPER)

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The Future of Apache Camel by James Strachan by FuseSource

December 2011 - (Free Research)

In this video, FuseSource software fellow James Strachan tells the history of Apache Camel, it's wide adoption, and where it is headed in the future. He also introduces and demonstrates the new Fuse integrated development environment (IDE) that he created to make it even easier to use Camel.

(VIDEO)

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SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge

November 2010 - (Free Research)

This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.

(WHITE PAPER)

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Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort

March 2012 - (Free Research)

Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.

(WEBCAST)

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CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com

October 2010 - (Free Research)

The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.

(WHITE PAPER)

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CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com

October 2010 - (Free Research)

(WHITE PAPER)

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