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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 06, 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 01, 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
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PCI Council issues mobile application rules for software developers by SearchSecurity.com

April 25, 2013 - (Free Research)
The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments. 
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To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 10, 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
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Desktop Delivery: Making Desktop Virtualization Work by Citrix

August 2008 - (Free Research)
This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. 
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Discover, deliver and set the right customer experience expectations by Genesys

February 2013 - (Free Research)
This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation. 
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Retail Fashion Market RFID Solutions by Motorola, Inc.

January 2007 - (Free Research)
This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right 
(WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
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ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

E-Book: Log Management for Compliance by SearchSecurity.com & SearchCompliance.com

April 2009 - (Free Research)
Log management has become an increasingly important part of managing information technology across the enterprise. This E-Book will look at how compliance has changed IT's requirements for log management tools in general, and how the tools continue to evolve to meet security needs as well. 
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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Case Study: Trasluz Casual Wear - Stylish Results in Children's Clothing by Intermec

October 2013 - (Free Research)
Access this white paper today to learn more about how implementing a comprehensive track-and-trace solution brought success in this case study, and consider applying the solution to your own business! 
(WHITE PAPER) READ ABSTRACT |

451 Group Impact Report - Attivio Adds to its Search Story and Gets Sentimental by Attivio, Inc.

March 2010 - (Free Research)
This report delves into the history of Attivio, which was founded in 2007 by a cadre of former FAST executives, and provides an in-depth look at their product, Active Intelligence Engine (AIE), and its new release.  
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It's all about customer satisfaction by Hewlett-Packard Company

February 2014 - (Free Research)
Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications. 
(WEBCAST)

BIG-IP Local Traffic Manager Datasheet by F5 Networks

November 2013 - (Free Research)
This exclusive paper examines a traffic manager tool that can help you deliver your applications to users in a reliable and secure fashion, providing the extensibility and flexibility of an intelligent services framework and the programmability you need to manage a diverse infrastructure. 
(WHITE PAPER) READ ABSTRACT |

The Anywhere Worker: Essential Tools to Keep Teams Connected by Citrix

September 2012 - (Free Research)
This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality. 
(WHITE PAPER) READ ABSTRACT |

THE DEFINITIVE GUIDE TO: Windows Application and Server Backup 2.0 CHAPTER 1 by AppAssure Software, Inc.

August 2009 - (Free Research)
Are you still making backups the old-fashioned way? With special chapters devoted to Exchange Server, SQL Server, virtualization, and SharePoint, you'll learn about new techniques and technologies designed to take backups out of the 1960's and into the 21st century. 
(WHITE PAPER) READ ABSTRACT |

ArcSight Case Study: Experian by ArcSight, an HP Company

May 2010 - (Free Research)
Experian is committed to ensuring the integrity and safety of its data. The company sought an enterprise solution that would allow it to monitor threats and vulnerabilities in an automated fashion. ArcSight ESM enables Experian to monitor and analyze security event data from all its systems within a single view. Learn more in this case study. 
(CASE STUDY) READ ABSTRACT |

Maximize The ROI of an SAP Virtualization Project by EMC Corporation

October 2013 - (Free Research)
There are several steps organizations can take to generate ROI from SAP virtualization projects and reap the benefits of virtualization more quickly. In this e-guide, learn about the pros and cons of SAP virtualization. Read on to uncover tips for achieving substantial ROI in a timely fashion. 
(EGUIDE) READ ABSTRACT |

Delivering Tomorrow's Backup and Recovery Infrastructure by EMC Corporation

January 2012 - (Free Research)
This white paper explores the best practices for modernizing all facets of your backup and recovery architecture in a fashion that suits your budget and established processes. Read now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Nucleus ROI Case Study: Concept One Accessories by IBM

October 2011 - (Free Research)
Read how this sports, entertainment, and fashion accessory firm achieved an 866% ROI in two months using IBM Cognos Express. 
(WHITE PAPER) READ ABSTRACT |

HP StorageWork EFS Clustered Gateway by Hewlett-Packard Company

September 2009 - (Free Research)
In this webcast, learn how the HP StorageWorks Enterprise File Services Clustered Gateway, a mid-range NAS file server gateway, allows you to scale your file serving performance in a near linear fashion. 
(WEBCAST) READ ABSTRACT |

ASOS: The boardroom view of IT by ComputerWeekly.com

September 2012 - (Free Research)
Nick Beighton , CFO of the online fashion retailer ASOS.com, draws on his experience in both IT and finance to offer tips to CIOs on building credibility with the board of directors. 
(PRESENTATION) READ ABSTRACT |

Battery Optimization Services: A Guide to Optimize your Battery Maintenence by Emerson Network Power

May 2014 - (Free Research)
This whitepaper explains how by combining these different techniques and deploying them throughout the battery life cycle in a dynamic fashion, you can design an optimized maintenance regime that will deliver improved battery reliability that is fully cost effective. 
(WHITE PAPER) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

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