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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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More advanced business-class management, security, and reliability than Lenovo. Do more with Dell OptiPlex. by Dell, Inc.

March 14, 2014 - (Free Research)
This whitepaper examines a laptop device designed specifically to meet the needs of the modern workforce and IT department. 
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Why GPUs are critical for all VDI environments, and how to get started by Dell, Inc.

February 13, 2014 - (Free Research)
In this exclusive webcast, Brian Madden sits down with industry insiders to discuss why there is such a strong need for GPUs today, what kind of difference this technology makes for desktop application delivery and how to get started with implementation. 
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Podcast: Why GPUs are critical for all VDI environments, and how to get started by Dell, Inc.

February 14, 2014 - (Free Research)
In this exclusive podcast, Brian Madden sits down with industry insiders to discuss why there is such a strong need for GPUs today, what kind of difference this technology makes for desktop application delivery and how to get started with implementation. 
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The TERA1200 Host Processor by Teradici Corporation

The TERA1200 Host Processor delivers a true, uncompromised PC experience over IP networks. It provides transparent USB and HD audio bridging, USB device authorization, and encrypted communications. 
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Designing Artificial Intelligence for Games (Part 1) by Intel Software Network

June 20, 2009 - (Free Research)
This article begins a four part series that explores the following important AI concepts and how to optimize them to run on today’s cutting edge multi-core processors. 
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
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Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 16, 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
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Whitepaper: 5 Customers Deliver Virtual Desktops and Apps by Citrix

January 2014 - (Free Research)
This whitepaper highlights the experiences of 5 real-world organizations that were able to deliver Windows-as-a-Service in the right way for each individual use case. 
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The Need for Profitability and Cost Management by Oracle Corporation

September 2008 - (Free Research)
Profitability and cost management (PCM) is at the core of enterprise performance management, as it represents the bottom line for every company. However, there are multiple reasons why PCM is of particular relevance, especially today. Ready this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated

June 2008 - (Free Research)
Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. 
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Virtually Delivered High Performance 3D Graphics: Secure collaboration with 3D data on all devices by Citrix Systems, Inc. (E-mail this company)

October 2013 - (Free Research)
Remote 3D access enables companies to collaborate securely and reduce risk. Read this white paper to learn how these solutions can help your organization achieve real business benefits. 
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UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
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Contact Center's Strategic Role Within Broader CEM Initiatives by Five9

March 2014 - (Free Research)
This expert e-guide provides best practices for connecting the contact center and IT departments for stronger collaboration and overall CEM success.  Learn more about the strategic role the contact center can play in overall CEM initiatives by reading now. 
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Avaya Aura Contact Center Database Integration Wizard: Part One, Sending Data by Global Knowledge

June 2013 - (Free Research)
In Part One: Sending Data, of this two-part series on the Avaya Aura Contact Center Database Integration Wizard (DIW), you will see how to integrate the Avaya Aura Contact Center with a backend database management system in order to to capture call information and store it in a database for reporting purposes. 
(WHITE PAPER) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM

January 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. 
(WHITE PAPER) READ ABSTRACT |

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 by Global Knowledge

December 2013 - (Free Research)
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. 
(WHITE PAPER) READ ABSTRACT |

Energy Logic: Reducing Data Center Energy Consumption by Creating Savings That Cascade Across Systems by Emerson Network Power

July 2009 - (Free Research)
Learn how Emerson Network Power's Energy Logic, a vendor-neutral roadmap for optimizing data center energy efficiency, can deliver a 50% or greater reduction in energy consumption without compromising performance or availability. 
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Procurement Technology for Today's Manufacturers by SearchManufacturingERP

April 2014 - (Free Research)
E-sourcing and e-procurement technology have created new opportunities to save money, improve supplier performance -- even make better products. 
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Spotlight on Oracle-- Rapidly Discover Oracle Performance Bottlenecks by Dell Software

Spotlight on Oracle enables real-time diagnostics, providing the fastest way to find and fix performance bottlenecks in your Oracle database environment. 
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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My first steps towards HTML5 – trying out canvas by Intel

November 2011 - (Free Research)
It may be time to take a closer look at HTML. These days it's being pushed through all media channels, and it's come a long way since it was first developed. HTML5 now includes canvas, which allows web developers to dynamically draw graphics on the screen without plug-ins. Read this developer's account of his experience trying it out. 
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Use effective call centers to build customer loyalty by Infor CRM

February 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 
(EGUIDE) READ ABSTRACT |

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