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1 - 25 of 392 | Next Page

Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research)
This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system 
(ANALYST REPORT) READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research)
This paper outlines the five fundamentals for a successful FCR program. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Server Virtualization: Expert Overview of Costs, Trends and More by Dell, Inc. and Intel
April 25, 2011 - (Free Research)
This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights the virtual server trends expected for 2010. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market. 
(EGUIDE) READ ABSTRACT |

E-Guide: Server Virtualization: Expert Overview of Costs, Trends and More by Dell, Inc. and Microsoft
October 01, 2011 - (Free Research)
This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights the virtual server trends expected for 2010. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market. 
(EGUIDE) READ ABSTRACT |

Reducing Costs in the Data Center with Windows Server 2008 R2, Through Extended Hardware Life   by Dell, Inc. and Intel
May 25, 2010 - (Free Research)
Most IT organizations are still looking for ways to cut costs in this economy. One way is to extend hardware life in the data center.  In this videocast, learn why this strategy is especially valuable to SMBs. 
(VIDEO) READ ABSTRACT |

The Value of iLayer Management: A Technical Brief by Quantum Corporation
April 29, 2010 - (Free Research)
The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.     
(IT BRIEFING) READ ABSTRACT |

CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com
August 12, 2010 - (Free Research)
The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. 
(WHITE PAPER) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight
April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

It’s Time for WAN Optimization to Evolve to Meet the Needs of File Collaboration by Peer Software
May 2012 - (Free Research)
Explore the necessity for improved, modernised WAN optimisation technology in this white paper. 
(WHITE PAPER) READ ABSTRACT |

It's Time for WAN Optimization to Evolve to Meet the Needs of File Collaboration by Peer Software
May 2012 - (Free Research)
Discover why WAN optimization isn't the fix for network woes - at least, until it's modernized. 
(WHITE PAPER) READ ABSTRACT |

Why Free Patch Management Tools Could Cost You More by Lumension
January 2012 - (Free Research)
This white paper explores why so-called "free" patch management solutions could really end up costing your organization more in the long run. 
(WHITE PAPER) READ ABSTRACT |

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 2012 - (Free Research)
Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com
October 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

Restore the IT Innovation Engine with Cisco Unified Data Center by Cisco Systems, Inc.
May 2012 - (Free Research)
<p>This white paper examines how data center costs fit into overall IT spending. Find out why virtualization and cloud computing call for a holistic approach that unifies management of networking, storage, and security resources.</p> 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities by ComputerWeekly.com
November 2010 - (Free Research)
Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. 
(WHITE PAPER) READ ABSTRACT |

Find the most effective cloud services for your business by HP & Intel
October 2011 - (Free Research)
HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients. 
(WHITE PAPER) READ ABSTRACT |

The Roles of Testing Pros in Software Security by McCabe Software, Inc.
April 2012 - (Free Research)
<p>Read this expertly compiled e-guide to get an in-depth look at the security role of a testing pro and understand their job in the software development process as well as on agile teams.</p> 
(EGUIDE) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)

Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com
November 2010 - (Free Research)
The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research)
The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 
(EBOOK) READ ABSTRACT |

Call Recording with BlackBerry Smartphones by BlackBerry
May 2012 - (Free Research)
<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p> 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 392 | Next Page

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