In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality. 

This edition of SharePoint Insider offers insight on how to keep workers across the world connected and tips on how to overcome the potential pitfalls of doing so. It also details how you can take collaboration to the next level by creating an extranet environment that extends SharePoint 2010's capabilities to customers and busines partners. 

The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. 

Independent software vendors (ISVs) that embed DataDirect drivers can leverage DataDirect’s expertise to improve data connectivity.  Using DataDirect helps them reduce cost and risk so they can focus on innovation and competitive advantage. 

In today’s IP networks, complexity translates quickly into direct cost as well as operational risk. HP has introduced their Intelligent Resilient Framework (IRF) as an answer to the need to reduce complexity and cost. 

An often overlooked requirement of cloud computing is the ability to connect datacenters regardless of where they are on the globe. In this paper, discover a cloud bridging solution that enables physically separate networks to securely communicate with each other. 

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals. 

Security professionals know that effective endpoint protection calls for a layered, defense-in-depth approach. But endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security. 

This paper discusses how to defend against Distributed Denial of Service (DDoS) attacks and strengthen your security controls. A DDoS attack involves flooding a server with traffic until it becomes overloaded and can no longer function. 

In an environment where access to a secure computing device is governed and controlled by inherently secure protocols, the problem still remains of how access to untrusted environments such as the Web is controlled.