Call Conferencing Maryland White Papers, Call Conferencing Maryland Software, Call Conferencing Maryland Research, Hardware and Services

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)

Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.

(WHITE PAPER)

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How to Accurately Detect and Correct Packet Loss by Silver Peak

December 2010 - (Free Research)

This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.

(WHITE PAPER)

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VX-X WAN Op Download by Silver Peak

February 2012 - (Free Research)

Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.

(DOWNLOAD)

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Leveraging the Power of Video Conferencing for Business by Citrix

May 2012 - (Free Research)

Access this white paper to uncover the benefits of video conferencing in today’s highly mobile business environment. Discover the key-elements that make up a business-grade video conferencing system, how video conferencing adds to collaboration, and the ROI of video conferencing.

(WHITE PAPER)

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12 Tips for Better Video Conferencing by Citrix

August 2011 - (Free Research)

Access this white paper to discover 8 reasons to consider video conferencing and 12 tips for improving the success of the video conferences you hold.

(WHITE PAPER)

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Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint

May 2012 - (Free Research)

Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.

(WHITE PAPER)

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Readying Your Network for Video Collaboration

by NWN Corporation

April 2012 - (Free Research)

In this exclusive E-Guide from SearchUnifiedCommunications.com, learn more about the intelligent network and how telepresence and visual collaboration is changing the modern enterprise. Uncover the extranet and desktop video requirements driving 2012 telepresence trends and how the iPad is changing enterprise video-conferencing strategies.

(EGUIDE)

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Manage Projects More Efficiently Using Online Meetings by Citrix

May 2011 - (Free Research)

Through this white paper learn how the dynamic of project management is changing thanks to web conferencing. With between 60-70% of all employees now mobile, discover tips for improving project management strategies, and how to manage a mobile workforce.

(WHITE PAPER)

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The Dell | Microsoft Lync Server 2010 Solution by Dell and Microsoft

April 2012 - (Free Research)

This video examines various types of collaboration, including conferencing, video, and instant messaging. Discover how integrating communications can increase resource utilization, strengthen security, and reduce costs.

(VIDEO)

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Strategic technologies that will improve your business in 2012 by Dell and VMware

August 2011 - (Free Research)

Learn about the most strategic technologies for SMBs going into 2012. The video will focus on the business benefits of SSDs, virtualization, BI, mobility and video conferencing.

(VIDEO)

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The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies.

September 2008 - (Free Research)

Web collaboration solutions are emerging as one of the building blocks of those applications.

(WHITE PAPER)

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Sprint Complete Collaboration: Hosted, Fully Managed UC Solution by Sprint

May 2012 - (Free Research)

This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution.

(VIDEOCAST)

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BYOD and the Wireless Revolution by Avaya

December 2011 - (Free Research)

BYOD and the wireless revolution are changing the modern enterprise – are you ready? This resource explores how to ready your network for BYOD in order to reap the most benefits while simultaneously maintaining control over your network and corporate assets.

(WHITE PAPER)

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IT Decision Center on Business Collaboration Solutions by SearchUnifiedCommunications.com

May 2012 - (Free Research)

Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting.

(VIRTUAL SEMINAR)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise.

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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Kicking the NetMeeting Habit by CA Technologies.

September 2008 - (Free Research)

This white paper presents a simple two-step process to kicking the NetMeeting habit.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 2011 - (Free Research)

Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

(WHITE PAPER)

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Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com

June 2010 - (Free Research)

Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work.

(WHITE PAPER)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

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